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Settle a company invoice SWIFT transfer or card payment Public sector: FACe and DIR3 Did this invoice come from us? Invoices and electronic invoicing
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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Websites and web apps

Online shop

Most online shops that struggle are let down by operations rather than design: orders retyped by hand into invoicing software, stock that disagrees with the warehouse, returns handled over email and a single way to pay. Each of those frictions costs hours every week, or sales you never see. Take a Bilbao coffee roaster trading from its café and online. Without shared stock, it sells a blend on the web that ran out at the counter that morning; if its invoices do not go through TicketBAI, it has a problem with the Basque tax authority. We build the shop starting from those operations.

Send an enquiry Jump to what is included
Shared stock
shop floor and web kept in sync
Verifactu or TicketBAI
invoices from compliant software
Four ways to pay
card, Bizum, PayPal and instalments
Returns
started by the customer through a form

What falls within the scope of this service

The scope covers the storefront and all the operations behind it. These are the parts we build and connect.

Pin down the details with one of our engineers

Catalogue and product pages

Variants, attributes, filters, a typo-tolerant search and product pages with the details that prevent questions: dimensions, composition and delivery time.

Checkout

Guest checkout, invoices with a tax number for companies and sole traders, pick-up point selection on a map and only a few steps to payment.

Payments

Cards through Redsys or Stripe, Bizum, PayPal and instalments via seQura or Aplazame, with PSD2 strong authentication properly integrated.

Shipping and returns

Correos, SEUR, GLS, MRW or Nacex, directly or via Packlink, with automatic labels, tracking and customer-initiated returns.

Stock and invoicing

Links to a3ERP, Holded, Sage 50 or Odoo for orders and stock, and invoices issued from a system ready for Verifactu or TicketBAI.

VAT by type of sale

Consumers, businesses with a tax number, EU sales under the One-Stop Shop and shipments to the Canaries, Ceuta and Melilla, each configured separately.

Consumer law duties

Terms of sale, the fourteen-day withdrawal right, the previous price during sales and review disclosures, ready for legal review.

How the engagement unfolds, one stage at a time

Timing depends mostly on the integrations with your business software and carriers. So those links are tested before design is finished, not left until the end.

01

One order, end to end

Together we map the full life of a real order: purchase, payment, invoice, picking, shipping and return. Every step that is manual today gets flagged.

02

Connections first

Payment gateway, carriers and invoicing software are connected and tested on staging before the design is signed off, because they are what most often delays opening.

03

Store and catalogue

Product page, basket and checkout design, catalogue import from your ERP or spreadsheet, and legal pages prepared for your lawyer to review.

04

Supervised opening

Real test orders, public launch, then a daily check during the first weeks on failed payments, stock errors and picking times.

VAT on a Spanish web shop has more cases than people expect. Consumers on the mainland, businesses asking for an invoice with their tax number, buyers in Portugal or Italy under the One-Stop Shop scheme, and orders to the Canaries, Ceuta or Melilla that leave without VAT. If the shop does not tell these apart, invoices come out wrong and the fix arrives at quarter-end. We configure each case and test it with a sample order before launch, checked with your gestoría.

Common questions

In Spain, card and Bizum cover most shoppers; PayPal still matters to people who prefer not to share card details, and instalments via seQura or Aplazame help with larger baskets. Going beyond four or five options rarely adds sales but does complicate reconciliation.

Consumers have fourteen calendar days to withdraw without giving a reason, with exceptions such as personalised or perishable goods. The shop must say so before purchase and provide a withdrawal form. We set this up technically; your lawyer reviews the terms and which exceptions apply to your products.

Almost always. a3ERP, Holded, Sage 50, Odoo and most packages common in Spain offer connectors or an API. The first thing we check is whether your version is Verifactu-ready or, in the Basque Country, TicketBAI-ready, since that determines which system issues the invoice.

A store with a moderate catalogue and standard integrations opens within a few months. What stretches the timeline is connecting to old software and working with incomplete product data. Once we have reviewed your case, you get a phased calendar.

Your team does. Apply builds and maintains the shop remotely, while packing, customer service and the relationship with the carrier stay with you. We configure the admin so those tasks take as little time as possible.

Other work we do in this field

Full area overview
Service WordPress websites Your own block theme, a lean plugin list and every account in your name Service Shopify and other platforms Shopify, PrestaShop, WooCommerce or headless, picked on hard numbers Service Simple website and catalogue A few pages plus a product catalogue that asks for quotes, not payment Service Company website Distinct paths for customers, job seekers, suppliers and journalists

Start your online shop project

Tell us about your range, how you track stock and which invoicing software you run. We will list the integrations required and sketch a timeline.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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