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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Area 15 · Data, AI and consulting

Data and analytics

Monday, 9 a.m. at a small firm in Murcia: the office manager pulls sales out of Sage, opens the Amazon settlement, manually subtracts fees and carriage, then sends the directors a workbook. Meanwhile the sales lead has built his own sheet, with a different total. That routine swallows a few days every month and leaves two competing truths. We aim to leave you with one: tidy records, sources gathered in one place and dashboards that update without anybody touching them.

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3
services in this area
1 figure
for sales, shared by every department
€75/h
+ VAT, or a fixed quote after diagnosis
EU
or Spain as the region where your data lives

Three services, one aim

Each can be bought on its own, yet sequence matters. Build a warehouse before cleaning the master records and you simply get the old errors in nicer charts. Document reading runs alongside, dealing with the paper still arriving at the loading bay.

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Master data management

Every customer, supplier and product held once, with a valid NIF. We find duplicates, merge them with your approval and set entry rules the ERP itself enforces. With Verifactu approaching, this underpins everything else.

Data warehouse

a3ERP, Holded or Odoo, your PrestaShop store, marketplace settlements and Google Ads spend flow nightly into one EU-hosted database. On top sit Power BI or Metabase dashboards that agree with the accounts.

Intelligent document processing

Delivery notes, foreign invoices, consignment notes and contracts that someone currently types in line by line. The system reads them, maps supplier codes to yours and queues each one for a person to approve.

Signs your data needs attention

Hardly anyone asks us to “clean master data”. They ask for a dashboard, and a look at the sources turns up one of these symptoms. Recognise two or more and the reporting tool is not where the trouble lies.

Meetings open with a row about the total

Definitions get written down. Sales counts by order date, accounts by invoice date, and credit notes are deducted differently by each.

Customers who exist three times

We clean up and set rules. “Talleres Ruiz”, “TALLERES RUIZ SL” and a record lacking an NIF count as three separate firms in any report.

Month-end drags on for a week

We automate the loads. Exporting, pasting and reconciling by hand ties up the person who knows the numbers best, right when they are needed most.

The stock report is two days old

We tune refresh frequency. When a product sells out faster than the report arrives, reordering becomes guesswork.

Delivery notes typed in at the warehouse

We set up automatic reading. Lines from Portuguese or Chinese suppliers are still copied into the ERP one at a time.

Nobody knows what each marketplace earns

We work out real channel margin. Amazon, Miravia and your own shop get compared on turnover, not on what is left after fees and returns.

A polished chart on dirty data is worse than an ugly spreadsheet. Whoever assembles the sheet by hand at least looks at the rows and sometimes spots nonsense. A slick dashboard radiates confidence, so nobody challenges it even when duplicates inflate active customers by a fifth. That is why we measure data quality before drawing anything, and we show you the error count as it is, without softening it.

From the Monday spreadsheet to a self-updating report

We begin with a single area, usually sales or stock, and a small set of measures. Other areas follow once the first report is in daily use. All of it is remote, through secure access to your systems and meetings on Teams or Google Meet.

01

A shared glossary

With accounts and sales we set down how revenue, margin, returns and an “active customer” are calculated. Skip this and the first report is disputed at its first outing.

02

Source map

ERP, shop, marketplaces, advertising and the unofficial spreadsheets. For each we note an owner, how it is accessed and which personal fields belong in the record of processing activities.

03

Parallel run

The first automated report runs next to the old spreadsheet for a few weeks. Every gap is explained before management retires the manual version.

04

Grow in layers

New areas and measures are added on the same model and loads, so each extra report costs noticeably less than the first.

Common questions

If you already run Microsoft 365 and Entra ID, Power BI fits naturally: permissions use the accounts you have and Excel stays one click away. Metabase, hosted on your own server, suits teams who would rather query PostgreSQL without a per-user licence. Both can read from the same warehouse. You see the full cost of each before choosing.

It should not. Reads happen overnight or in small batches, ideally through the program’s API or a database copy, never as heavy queries mid-morning. A separate warehouse exists for exactly this reason: dashboards query their own copy while whoever is invoicing in a3ERP notices nothing.

In an account held in your company’s name at OVHcloud, IONOS, Arsys or the Spanish regions of AWS or Azure, or on your own server if preferred. Our work is covered by a data processing agreement. Access follows roles: directors see everything, each sales rep sees their own territory. Views are logged, which makes answering your DPO straightforward.

Mostly that depends on the state of your master records. Reasonably clean data means an early first report, with most time spent agreeing definitions. Thousands of duplicates turn clean-up into the main project. So we give timescales after seeing your data, not at the first meeting. Work is fixed-price or €75 per hour + VAT within an agreed cap.

The Red.es Kit Digital programme includes categories for business intelligence and analytics, but grants are handled only through registered digitalisation agents, and Apply is not one. If you are considering the scheme, check the current terms on the official website. Our quotes do not rely on any subsidy.

Related areas

All services
Area 14 Artificial intelligence Putting trustworthy data to work Area 10 E-commerce and integrations Orders that move from shop to ERP unaided Area 16 IT consulting and audit Picking the measures that drive decisions Solution GDPR compliance Personal data kept in check inside reports too

Let us straighten out your numbers

Tell us which reports are still assembled by hand and where the figures disagree. We review the sources and suggest where to start.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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