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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
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Service · Cybersecurity

Antivirus and EDR

Traditional antivirus compares files against a list of known threats. EDR watches behaviour: a Word document launching PowerShell, a process encrypting hundreds of files a minute, an account suddenly connecting to every server. The difference matters because modern ransomware rarely arrives as a file any list would recognise. But an EDR with nobody watching its alerts is little more than expensive antivirus. In many SMEs we find three different brands spread across the machines, expired licences on the sales team's laptops and a console full of alerts nobody has opened in months. We bring it all under one console, configure blocking and automated response, and make it clear who handles each alert and how quickly.

Send an enquiry Jump to what is included
1 console
for workstations, servers and phones
Isolation
of an infected device in one click
Anti-ransomware
with rollback where supported
Alerts
reviewed in business hours or 24/7

What falls within the scope of this service

We work with Microsoft Defender for Business or for Endpoint, SentinelOne, CrowdStrike, ESET, Sophos or Bitdefender, depending on what you already have or what fits best. We do not sell a brand.

Pin down the details with one of our engineers

Protection inventory

What is installed on each device, which version and licence, and which machines have nothing at all. Forgotten servers and laptops that have not connected for months usually turn up.

Orderly migration

The old antivirus comes off and the new one goes on without leaving any machine unprotected in between, distributed through Intune or the vendor console.

Policies and exclusions

Blocking, attack surface reduction and folder protection configured properly. Exclusions for business software are justified and documented rather than excluding the entire C drive.

Automated response

Network isolation of a suspicious device, process termination and, with some products, rollback of encrypted files.

Alert handling

A procedure for each severity level: what is checked, how quickly and who is told. In business hours on any plan, or around the clock with 24/7 IT support or SOC monitoring.

Reporting

A monthly status: protected devices, out-of-date devices, threats blocked and alerts resolved.

How the engagement unfolds, one stage at a time

Migration happens in batches of devices, with the new product in passive mode at first to avoid two engines fighting each other.

01

Inventory

Protection status across all devices and choice of product, starting with what your licences already include.

02

Pilot

Installation on a varied group of machines to tune exclusions and check business software.

03

Rollout

Migration in batches, removal of the previous product and blocking switched on.

04

Operation

Alert review under the agreed procedure, a monthly report and policy adjustments.

Ransomware no longer just walks in: it tries to switch the antivirus off first. The groups targeting SMEs use tools built to disable protection before encrypting. The EDR's tamper protection, which stops it being turned off without authorisation from the console, is one of those small settings that make a real difference, and it is often left disabled.

Common questions

The antivirus built into Windows is decent basic protection. What it lacks is central management, advanced behavioural detection and response from a console; that is Defender for Business, included in Microsoft 365 Business Premium. For an SME holding that licence, setting it up properly is often all that is needed.

Automated responses, such as isolating the device or stopping the process, work at any hour. Human review depends on your plan: in business hours the alert is checked first thing the next morning; with 24/7 IT support or SOC monitoring, a technician picks it up straight away.

Yes, with server-specific licences. Servers need more careful exclusions, especially database and backup servers, and deployment takes place in a maintenance window.

The main products include protection for Android and iOS: detection of malicious links, dangerous apps and fake Wi-Fi networks. On personal phones it is installed only with the employee's consent and without access to their personal content.

Other work we do in this field

Full area overview
Service GDPR and personal data protection Records of processing, permissions, audit trails and 72-hour breach handling Service Security policies and documentation A policy, a risk analysis and procedures people actually follow Service Security tooling deployment Choose, pilot and roll out security tools remotely Service Infrastructure security Perimeter, network segmentation and secure remote access

One console, and alerts someone deals with

Tell us which antivirus you run today, how many devices and servers you have and which Microsoft 365 licences you pay for. We will reply with a migration proposal.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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