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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Area 10 · Development and web

E-commerce and integrations

If somebody at your company starts each morning copying PrestaShop orders into a3ERP, pasting SEUR tracking numbers into customer emails and lowering Amazon.es stock by hand, your shop sells well but is badly wired. We join the sales platform to your accounting package, payment gateways, carriers and marketplaces so each order travels from basket to invoice on its own, taxed correctly for the mainland, the Canary Islands or the rest of the EU, with Verifactu handled in the ERP. We work remotely with shops anywhere in Spain.

Send an enquiry What we connect
4
services in this area
Verifactu
invoices raised from the ERP
Bizum
alongside Redsys, cards and pay later
8
marketplaces commonly used in Spain

What we connect

Four services, each aimed at a different chore: keying in invoices, watching stock across several channels, matching takings against the bank and preparing shipping labels.

Describe your shop

Accounting software integration

PrestaShop, WooCommerce, Shopify or Magento hooked up to a3ERP, Sage 50, Sage 200, Holded, Odoo or Business Central. The catalogue comes down from the ERP and orders go back up as invoices taxed for each destination, including the Canaries, OSS and the equivalence surcharge.

Marketplace integration

Amazon.es, El Corte Inglés, PcComponentes, Carrefour, Miravia, Fnac or eBay, via Channable, Lengow or each channel's API. Shared stock, prices with the commission already inside and every order in the same picking workflow.

Online payments

Redsys virtual POS for cards and Bizum, Stripe, PayPal, pay later through seQura or Aplazame, and SEPA direct debit for trade accounts. Refunds from the order screen and itemised settlements, so accounts never tick off statements by hand.

Shipping and carrier integration

Correos, SEUR, MRW, GLS, Nacex, CTT Express or Packlink. A true price at checkout, pickup points and Citypaq lockers, the whole morning's labels in a single click and Canary Islands parcels sent with their paperwork.

What data moves, and how often

Syncing everything every second sounds ideal and hardly ever is: it floods marketplace APIs and drags down the ERP in the office. Each kind of data gets its own rhythm.

Available stock

Every five to fifteen minutes, from warehouse to every channel. During campaigns such as Black Friday we shorten the gap and raise the safety buffer.

Prices and promotions

Several times a day, or whenever a promotion starts. Separate price lists for the website, each marketplace and trade customers, with a floor price per channel.

Listings, photos and attributes

In the small hours. Heavy volumes that, during office time, would slow the server running Sage or a3ERP.

Orders

As soon as payment clears, to the ERP and the warehouse. An order placed at 11 pm is ready to pick first thing, with nobody touching it.

Invoices and tracking

From the ERP and the carrier, back into the shop. Customers find the invoice and tracking link in their account, and the marketplace hears about dispatch in time.

Do not connect everything at once. Start with the flow that costs you most hours today, which is nearly always orders going into the ERP, let it run for two or three weeks and fix whatever turns up. Then move on to marketplace stock, payment reconciliation and labels. Switching on four links the same Monday means that when something breaks nobody knows where to look first, and staff lose faith in the tool before it has had a fair chance.

How we work

Everything is tested in a test company inside the ERP and in the sandbox environments of the gateway and carriers. A mistake in the live books is paid for in corrective invoices, and under Verifactu those corrections stay on record.

01

Following one order

We trace a real order from basket to booked payment and mark every point where someone currently copies, forwards or checks something by hand.

02

Rules agreed with your accountant

Tax by destination, invoice series, what happens to a part-paid order or a marketplace return. All written down before any configuration starts.

03

A full test cycle

Order, card and Bizum payment, invoice, label, tracking, return and credit note in the sandboxes. We only go live once every figure matches.

04

Launch and monitoring

We switch on the schedules and email alerts, then compare shop and accounting figures every week throughout the first month.

Common questions

Mainly PrestaShop, which is very widespread in Spain, plus WooCommerce, Shopify and Magento or Adobe Commerce. On each we first reach for the official modules from the platform, Redsys or the carriers when they cover what you need, and develop only the missing pieces. If your shop is custom-built, we connect it by API or through whatever files it can export.

Usually yes, though it takes more effort than cloud software. Some older on-premises versions of Sage or a3ERP expose no open API, so we use the vendor's connector, an intermediate service or scheduled file drops. Occasionally upgrading the ERP works out cheaper than working around its limits, and we will tell you so after inspecting the installation remotely.

The shop keeps selling on the last known stock figures and orders queue up until the connection returns; none are lost. Your nominated person and our team get an email alert. By Monday morning it is clear what happened, what was resent automatically and whether anything still needs a look, before any customer asks.

That depends on how many systems are involved, the state of the catalogue and whether official modules can do part of the job. A PrestaShop shop with Holded, Redsys and Packlink is far simpler than Magento with Sage 200, three warehouses and five marketplaces. We quote per project after the initial review, and later maintenance is billed at €75 per hour + VAT or as a monthly fee.

Always remotely, over encrypted connections and with restricted user accounts that you create and can switch off at any time. We do not visit your premises, sell hardware or handle parcels. If something physical needs doing beside the server, we send step-by-step instructions to whoever is on site.

Related areas

All services
Area 09 Websites and web apps Building the online shop we then connect Area 11 Bitrix24 and intranet A CRM for trade accounts and sales enquiries Area 12 Bespoke software Integrations no standard module can handle Solution Retail and e-commerce Running, securing and supporting online shops

Show us where data is still copied by hand

Tell us your shop platform, accounting software and the channels you sell through. We reply within one working day with a scope and a timescale.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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