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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Area 19 · Software and skills

Training

Much of what reaches an IT helpdesk is not faults but questions: how to share a folder without sending the file, why AutoFirma will not see the certificate, whether this morning’s Correos text was genuine. Each costs little on its own; together they eat hours every week. Our training is delivered live over video, inside the programs your team really uses, so that the next day everyone works a little better and asks a little less.

Send an enquiry See the topics
2
formats: group or one-to-one
Live
on Teams or Google Meet, recorded
ES / EN
sessions in Spanish or English
Certificate
of attendance for each participant

A whole department or a single person

When the aim is for everyone to adopt a tool, group training works best. When someone must take on technical responsibility, individual sessions on their own systems pay off more.

Corporate training

Groups of ten or twelve per department, modules of ninety minutes to two hours and a syllabus built on your own examples. Particularly useful after a Microsoft 365 migration, an ERP change or the arrival of Verifactu.

One-to-one training

One engineer, one learner, working on the company’s real systems. Designed for people who inherited IT without choosing it, directors who want to understand before deciding, and individuals moving into the field.

The most requested topics

Six blocks that recur across small firms, professional practices and public bodies. None is ever taught the same way twice: the syllabus is rebuilt around each organisation’s software and situations.

Microsoft 365 day to day

For all staff. Working in Teams, OneDrive and SharePoint with no duplicate attachments or the endless “which is the latest version?”.

Phishing and payment fraud

For all staff. Fake Correos or DGT texts, bogus tax refunds, invoices with a swapped IBAN and the impatient fake director.

Spanish e-government

For town halls, accountancy practices and law firms. FNMT certificates, Cl@ve, AutoFirma, the sede electrónica, notifications and FACe without last-minute panics.

CRM and sales follow-up

For the sales team. Promises made on a sales call get logged where colleagues can see them, rather than scribbled on a pad in the glovebox.

Copilot and AI assistants

For marketing, customer service and analysts. Quicker drafts and summaries, with personal data kept well away from public chatbots.

Systems and security

For whoever looks after IT in-house. Users, backups, network and permissions handled confidently, without ringing the supplier over every detail.

Training also leaves a paper trail. The ENS includes staff awareness and training measures, and NIS2 requires management bodies to undergo cybersecurity training while encouraging the same for employees. Our dated sign-in sheet, the course outline and each certificate may be filed as supporting evidence. Whether that is sufficient in your particular case is for your security officer or adviser to judge.

From first conversation to final certificate

You choose the dates. Here is what happens in between, and when someone from your side needs to step in.

01

What is really needed

A conversation with whoever commissions the training and a five-minute survey for participants. Groups are formed by what people already know, not by job title.

02

Syllabus and calendar

You receive the modules with objectives, length and times, scheduled so no department vanishes at quarter-end or mid-campaign.

03

Live sessions

The link lands in everyone’s calendar. Where a slip in the live system would be costly, we prepare a practice account or a copy filled with dummy data.

04

Certificates and guides

Each participant gets an attendance certificate. The company keeps the recordings and one-page guides for future joiners.

Common questions

No, everything is remote. Staff may sit together in a meeting room with a big screen and a speakerphone, or log in individually at their workstations; the second option suits the hands-on parts better. Colleagues at another site or at home lose no time travelling.

We suggest ten or twelve at most so everyone can practise and ask questions. Phishing awareness talks can take a larger audience because there is less hands-on work; for SharePoint or Excel, more people means less learning.

They will have the recordings split into short clips by topic and the step-by-step guides. For many companies that is enough; if several people start together, a short welcome session works better than rerunning the whole programme.

An individual attendance certificate and, for the company, the dated attendance sheet listing the topics covered. It can go into your GDPR or ENS records as proof of awareness activity. It is neither a vendor certification nor an official qualification.

Apply is not registered as a training body for subsidised training, so we do not process FUNDAE credits or prepare subsidy files. Sessions are billed as a normal service: €75 per hour + VAT for businesses, with a fixed price for the programme agreed before we begin.

Related areas

All services
Area 08 Cybersecurity Phishing simulations and security policies Area 11 Bitrix24 and intranet Staff onboarding built into each deployment Area 14 Artificial intelligence Everyday AI, used sensibly Area 18 Software and licences Choose the tools before training anyone

A programme for your teams

Tell us who needs to learn what and how many people are involved. We suggest a format, a syllabus and some dates.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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