Solution · Company size

Small businesses

Picture a nine-person accountancy practice in Valencia. Every week the manager loses two or three hours to jobs that are not hers: the printer that drops off the network, a forgotten password, the company digital certificate expiring on the very day the quarterly VAT return is due. Nobody books that time as a cost, but it is one. Apply takes all of it on for a fixed monthly fee and always works remotely: you know who to write to, how quickly you will get an answer and what the plan covers, in writing. The manager gets back to her clients.

from €590
per month + VAT on the Start plan
10
users included in Start
4 h
maximum response time on Start
0
site visits, since everything is done remotely

What Apply looks after

Designed for an accountancy practice, a physiotherapy clinic, a small architecture studio or a local distributor: places where no one was hired to run IT, yet every single person relies on it.

Tell us how you work

Laptops ready the first time they power on

Buy machines wherever suits you, from your usual shop or online. The Intune profile we prepare installs the apps, encrypts the drive and applies the policies as soon as the employee signs in with a work account. Office desk or kitchen table makes no difference: no technician in the room and no afternoon lost to setup.

Your own email domain and files in the cloud

Mailboxes on the company domain in Microsoft 365 or Google Workspace instead of personal Gmail addresses, shared calendars, and SharePoint or Drive folders with permissions set per person. We also keep track of licences, so you stop paying for the mailbox of someone who left a year ago.

Invoicing and Verifactu without surprises

We tidy up access to Holded, Sage 50, ContaSol or whichever package your gestoría works with, and check the technical side of Verifactu: software version, the FNMT digital certificate installed on the right machine, and who can issue invoices while the usual person is on holiday. Tax matters stay with your adviser.

Security scaled to a small team

Two-factor sign-in on every account, managed antivirus, a shared password vault and a GDPR record of processing activities that someone can realistically keep current. The essentials done properly, rather than a hundred-page manual that stays closed on a shelf.

A helpdesk that actually replies

Monday to Friday, 9:00-18:00 Spanish time (CET), through the form, by email or on a Teams or Google Meet video call. Start guarantees a reply within 4 hours at most. Between requests we watch over updates and read the backup reports, so that job is off your list.

Signs you have outgrown Start

There is no magic headcount. These four situations are the ones that, in practice, call for a different plan or an extra service.

A server Your management software runs on a machine you own It needs patching, monitoring and a backup of its own
Evenings Shop or workshop still open after 18:00 That is when 24/7 IT support earns its keep
4 h feels long Every hour without the card terminal or the booking diary is lost revenue Business cuts the response to 1 h
Over 10 Once you pass ten users Business at €1,290 per month + VAT suits you better

For a small company the danger is rarely the lack of a server; it is the lack of a copy. Quotes sit on the director's desktop, contracts live in the sales rep's mailbox and the only current price list is buried in someone's Downloads folder. Plenty of people assume Microsoft keeps everything forever. In reality the SharePoint recycle bin empties itself after 93 days, and a deleted mailbox is gone not long afterwards. An independent backup of Microsoft 365 costs little next to what it prevents.

Common questions

On the same day their account is blocked, the mailbox is passed to a colleague or turned into a shared mailbox, the licence is reclaimed and their access to folders and programs is reviewed. If the laptop comes back, Intune wipes it and readies it for the next person; if it does not, it is wiped remotely the next time it connects. Skip that step and small firms often find former staff accounts still live years later.

In an office this size nearly everything comes down to accounts, licences, email, updates and printers that vanish from the list. All of that is handled over an encrypted remote connection, frequently within minutes. When something physical has to happen, such as restarting the broadband router or plugging in a cable, we talk one of your staff or your regular installer through each move.

No. Kit Digital vouchers can only be redeemed with digitalisation agents registered in the Red.es programme, and Apply is not one of them. If you have already been awarded a voucher, spend it with an agent on whatever the scheme covers; monthly maintenance, backups and support can still sit with Apply without any conflict.

It is a risk: that certificate signs on behalf of the company with the Tax Agency and Social Security. Apply checks where it is installed, keeps it only on the machines and accounts that need it, password-protects any export and notes the expiry date so you are warned in good time. If your gestoría files taxes with its own certificate, we confirm that with them.

First a video call and a remote review, which produce an inventory of devices, accounts and software and a list of gaps. Urgent items such as two-factor sign-in or Microsoft 365 backups are handled in the first weeks; the rest is scheduled with dates. Scope and response times are written into the contract from the start.

Let us price the upkeep of your business

Tell us how many people you are and which programs you use every day. We will send a price together with a concrete list of the tasks included.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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