Area 04 · Operations and infrastructure

IT infrastructure

Small-business IT is rarely planned; it builds up layer by layer over the years. The server that arrived with the new ERP, the NAS an acquaintance configured, the ISP router still on its factory password, several subscriptions covering identical ground. It all holds together until something breaks and nobody knows where to start. Apply helps you understand what you have, strip out whatever slows everyday work and let your people work safely from anywhere. Everything happens remotely, with no site visits and no hardware to sell you.

100 %
remote, nobody turns up at your door
€75
per engineer hour + VAT
Inventory
of all your systems, and it stays with you
EU
data centres behind your virtual desktops

How we approach your infrastructure

We do not begin by changing things. First we understand what is there, then agree with you what is worth touching, and only then does the work start, always over remote access.

01

Starting snapshot

An inventory of devices, software, accounts and contracts. Within the first week, paid-for licences nobody uses and machines about to lose vendor support tend to surface.

02

Dependencies

We sketch what relies on what. Payroll, the scanner and the VPN quite often turn out to depend on one admin account whose password has not changed since 2017.

03

Priorities

Every finding gets one score for likelihood and another for impact. That shows you what to tackle straight away and what can be planned calmly for the next financial year.

04

Delivery and follow-up

Changes are made remotely in agreed windows. Where hands are needed on site, say to swap a disk or move a cable, your own staff or local technician does it following our instructions.

Local PC or virtual desktop

Virtual desktops do not suit everybody. This side-by-side view helps you decide on evidence rather than fashion.

Option 1

Local PC

The traditional approach: each person has their software and documents installed on their own computer.

Upfront cost
Low, the machines are already there
Stolen laptop
A breach you may need to report to the AEPD
New starter
Buy a laptop, then spend hours setting it up
Offline working
Yes
BIM, CAD and video
No restrictions

Option 2

Virtual desktop

All processing happens in the data centre; the device just supplies a screen and keyboard.

Upfront cost
Higher, cloud capacity must be rented
Stolen laptop
Files stay put on the hosted platform
New starter
Ready to work in an afternoon
Offline working
Not possible
BIM, CAD and video
Needs pricier GPU machines

In practice

Which to pick

The two coexist happily: part of the workforce moves to virtual desktops while the rest keeps its own machines.

Local PC
Small, stable, office-based team
Virtual desktop
Staff turnover, several offices, home working
Hybrid model
Engineers local, back office in the cloud

The router your ISP left behind is not a firewall. In plenty of offices it remains the only barrier between the internet and the server, still on its factory password and with ports open for software retired years ago. Checking it remotely takes an hour, and it is usually the first thing we fix.

Common questions

It comes down to the software. If your business package already has a cloud edition, as a3innuva and Holded do, and documents can sit in SharePoint, the server is usually surplus. If you rely on an application that only runs when installed locally, have a modest connection or clients who insist on local storage, it may still pay its way. During the review we cost out both routes.

Yes, and it is often the most practical arrangement. Your technician or trusted installer takes care of anything physical: racking a machine, replacing a disk or running a cable. Apply looks after configuration, documentation and follow-up remotely, so you never pay travel costs for someone coming from far away.

No. The sensible move is to begin with one defined group: reception and admin at a clinic, extra staff hired for tax season at a gestoría, or a branch with no technician. People working in BIM or editing video normally keep their own workstation.

Through an encrypted remote access tool, named accounts and two-factor sign-in. Every session is logged and you can withdraw access at any moment. Before any work begins we sign the processor agreement that GDPR requires.

Let us look at your infrastructure as it stands

Tell us how many users, servers and offices you have. Within one working day we will suggest where to begin and how many hours we expect it to take.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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