Take a firm headquartered in Zaragoza with a warehouse in Guadalajara, a shop in Las Palmas and a Murcia workshop inherited through an acquisition. Every location was kitted out in a different year: its own router, its own carrier, a favourite local technician and the Wi-Fi password scribbled on a Post-it. Apply merges those pieces into one coherent setup. Configuration is the same everywhere, so are the access rules, incidents come in through one channel and reporting covers the lot. Nobody from Apply ever travels; the whole job is done remotely.
Money is saved through sameness, not through bargain hardware. If every branch looks alike, a warehouse fault gets solved with the procedure already written for the shop, and the next opening repeats a routine that has been tested before.
Specific models are agreed for notebooks, routers and switches, and we build the matching Intune enrolment profile. Purchasing stays with your regular vendor; on first boot each machine fetches its configuration and software automatically, in Zaragoza just as in Las Palmas.
Each branch connects to HQ through an encrypted link cut from a common template, with a fallback on a different carrier, often a 4G or 5G router. As soon as the device is powered and online, our engineers take it from there remotely.
The entire organisation sits in one Entra ID tenant, grouped by role and by site. The day the warehouse supervisor resigns, her mailbox, her ERP account and her folders are closed from a single screen instead of four unrelated consoles.
Whether it is a shop assistant or the bookkeeper at HQ, they use the same entry point: the website form or helpme@apply.es, the service desk mailbox that converts each message into a ticket. The plan defines the response time, and it does not vary from one location to another.
Apply does not deliver equipment and does not do site visits. Physical steps such as connecting a router, swapping a drive or laying cable fall to an employee of yours or an installer you appoint, guided by a written sheet. Meanwhile an Apply engineer stays on the line and verifies the outcome.
At the interval you choose, a single document covering tickets per site, uptime of each line, backups and licences. You can tell immediately which location is draining the team and which investment would pay off best next year.
There is no big-bang replacement. Branches that open from now on follow the standard at once; existing ones convert when their hardware is due for refresh or their carrier commitment runs out.
A brief questionnaire plus a remote look tells us the installed equipment, the carrier and its lock-in date, the person who lends a hand on site and the renewal dates of every licence.
Hardware list, topology drawing, IP plan, VPN rules and the principles behind access rights. It is the one reference every branch follows, and your local installers get a copy.
We choose one location, preferably neither the easiest nor the most vital. A local person wires things up following the sheet, Apply handles configuration remotely, and the document is amended wherever reality proved theory wrong.
The others follow a schedule, generally after closing time. Any newly opened branch works to the standard from day one, and its go-live date is mainly a question of how fast the carrier connects the fibre.
In plenty of shops and warehouses, customer Wi-Fi, CCTV and the card terminal all share one flat network. A single infected phone on the free Wi-Fi can then see the payment terminal and the video recorder, which often still has its factory password. Under the common standard each of these gets its own segment (guests, cameras, tills and office) with rules between them. It is one of the first fixes at every branch, and it rarely needs new hardware.
In most cases whoever runs that location, or a colleague they nominate. Your vendor ships the router with our starter configuration and a single-page guide showing which socket takes power, which port the carrier line and which one the switch. From there it is all remote. Structured cabling or work inside a rack is a job for an installer in the area, and we send them the complete specification.
Urgent things first: list who holds administrator passwords (frequently the previous IT supplier), change them and turn on two-factor sign-in. Then you decide with us whether its mailboxes and files move into your Microsoft 365 or run alongside for a while, and the migration is scheduled over a weekend. If that branch has a trusted local technician, they can keep handling physical tasks under the common standard.
Support runs 9:00-18:00 Spanish time (CET), which is 8:00 to 17:00 on the islands. If the shop trades in the evening or at weekends, it makes sense to add 24/7 IT support or move up to Premium, which covers alert handling outside office hours. Because the work is remote, distance changes nothing: Las Palmas gets exactly the same service as Guadalajara.
The price is set for the company as a whole: we total up users and devices, then pick the plan. Start costs from €590 per month + VAT and covers a maximum of ten users, Business costs €1,290 per month + VAT, and Premium starts at €2,490 per month + VAT. One-off tasks beyond the plan, like getting a new branch ready, are charged at €75 per hour + VAT. Organisations with over fifty workstations may prefer to contact b2b@apply.es directly.
It carries on, provided the design anticipated it. Mail, Teams and SharePoint reach the cloud directly and never touch the tunnel. The fallback line kicks in by itself and our monitoring reports the changeover. For systems that still live at HQ, you and Apply agree a degraded mode in advance: which functions are non-negotiable and which can wait for the fibre to come back.
Tell us how many locations you have, how many people work at each and who looks after IT there today. We will prepare an inventory and a proposed common standard with a timetable.
Your request is with us
Expect an answer within one working day. A reported fault that has halted your team is handled first.
No match found. Try another spelling, or go with the closest provincial capital: every job is done remotely, so the location makes no difference to what we deliver anywhere in Spain.
