Business Individuals Public sector
Remote IT help Help
Settle a company invoice SWIFT transfer or card payment Public sector: FACe and DIR3 Did this invoice come from us? Invoices and electronic invoicing
Español English
Send an enquiry
Services
Solutions
Prices
Training
About Apply
Contact
Send an enquiry
Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Cybersecurity

Secure use of AI

In most companies AI is already in use, whether or not anyone approved it. An administrator pastes a contract into a free chatbot to summarise it, a salesperson uploads the price list to draft a proposal, a technician copies a snippet of code complete with credentials to get help debugging it. With the free tiers of many services, that data may be used to train models and is out of your hands. Simply banning it does not work, because the tools are useful and people will carry on from their phones. What works is deciding what is allowed, providing an approved tool with the right safeguards and preparing your systems so the AI cannot see what it should not. If you plan to switch on Microsoft 365 Copilot, there is also a step almost nobody takes first: reviewing permissions, because Copilot surfaces documents shared by mistake within seconds.

Send an enquiry Jump to what is included
1 policy
two pages, in plain language
Approved tool
with data kept out of training
Permissions
reviewed before Copilot is enabled
EU AI Act
as the reference framework

What falls within the scope of this service

This service covers security and rules of use. Choosing business use cases and delivering AI projects belong to our artificial intelligence area.

Pin down the details with one of our engineers

Current use assessment

Which AI tools are already in use, under which accounts and for what, based on cloud app logs and a short anonymous staff survey.

Usage policy

Which tools are approved, which data must never be entered (health data, payroll, identifiable customers, credentials), how AI output is checked before it goes out and who decides on new cases.

Approved tool

Setting up a business option such as Copilot with enterprise data protection, Gemini in Google Workspace or ChatGPT Team or Enterprise, with company sign-in and data excluded from training.

Preparing Microsoft 365 for Copilot

A review of SharePoint sites open to the whole organisation, “anyone with the link” shares, inherited folders and sensitivity labels, so Copilot shows each person only what they were already meant to see.

Controlling unapproved tools

Using Defender for Cloud Apps or web filtering to block or warn on unapproved AI services, plus DLP rules that stop labelled data being pasted into them.

Practical training

A video-call session with examples from your sector: what to ask, what never to paste, how to spot errors and made-up answers, and how to recognise AI-generated voice or video impersonation.

How the engagement unfolds, one stage at a time

Rules and an approved alternative first, blocks afterwards. Blocking without offering anything just moves the use onto personal phones.

01

Assessment

An inventory of real AI use and the data being entered, without pointing fingers at anyone.

02

Rules and tool

The policy written with management and HR, and the approved tool configured.

03

Data preparation

Permissions and labels reviewed in Microsoft 365 or Google Workspace before AI is connected to company documents.

04

Training and control

A session for staff, warnings on unapproved tools and a review after three months.

Copilot does not create new permission problems; it uncovers the ones you already had. If the payroll folder was shared with the whole company by a mistake four years ago, nobody found it before; now it only takes asking how much the sales director earns. That is why the permission review always comes before activation, never after.

Common questions

It depends on the tool, the contract and the data. With a free version and identifiable personal data, it is unlikely to sit well with the GDPR. With a business version that has a data processing agreement, an EU region and data excluded from training, it may be workable. The legal assessment is for your DPD or adviser; Apply supplies the technical facts about each option.

For the most common SME uses, such as drafting, summarising or translating, the main obligations are AI literacy for staff and transparency in certain situations. High-risk uses, such as automated recruitment screening, carry far stricter requirements. We help you work out where each use sits; the legal interpretation is for your adviser.

You can, but experience shows the use simply moves to personal phones, where you have no control at all. It is safer to offer an approved option with clear rules and protected data, and block only the alternatives that fall short.

It depends on how much clutter has built up. For a fifty-person company on SharePoint and OneDrive it is usually a matter of days or a few weeks. We start with sites holding sensitive data and with links open to the whole organisation, which is where nearly all the problems turn up.

Other work we do in this field

Full area overview
Service GDPR and personal data protection Records of processing, permissions, audit trails and 72-hour breach handling Service Security policies and documentation A policy, a risk analysis and procedures people actually follow Service Security tooling deployment Choose, pilot and roll out security tools remotely Service Infrastructure security Perimeter, network segmentation and secure remote access

Use AI without giving your data away

Tell us which AI tools are already used in your company and whether you plan to enable Copilot or Gemini. We will reply with the first steps to do it safely.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

This site only stores the cookies it needs to work and to remember your chosen city. No advertising or tracking cookies are set. See our privacy policy for the details.