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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Websites and web apps

B2B platform

In business-to-business sales, a standard online shop quickly falls short. It does not understand that each customer has its own price list, that an order may need a purchasing manager's approval, or that an installer can buy on credit up to a limit. That is why so many distributors still take orders by phone, email and WhatsApp while reps spend their afternoons keying them into the ERP. Take a Zaragoza plumbing supplies distributor with twelve hundred installers and three depots. Its B2B platform must apply exactly the terms the rep applies today, without exception, and do it at any hour.

Send an enquiry Jump to what is included
Net price
calculated by the ERP, not the website
Credit limit
checked on every order
Order by code
pasted from Excel or CSV
FACe
for hospitals, schools and councils

What falls within the scope of this service

A B2B platform puts the terms of each trade agreement online. These are its main components.

Pin down the details with one of our engineers

Per-account catalogue

Every customer sees its own range: pallets for chains, single units for installers and exclusive items only for those entitled to them.

ERP pricing

Price lists, family discounts, quantity breaks and promotions read from Sage 200, a3ERP, SAP Business One, Business Central or Odoo.

Credit and holds

Balance, overdue invoices and the credit insurer's limit checked on every order, with a hold for your accounts team if exceeded.

Quick ordering

Paste product codes, upload a CSV, use templates for regular orders or copy the last one.

Customer-side approvals

Workflows by amount: who prepares, who approves and who downloads invoices, each with a separate login.

Rep mode

A sales rep signs in on the customer's behalf and builds the order with them on a tablet, on identical terms.

E-invoicing

Invoices and credit notes in the format the Ley Crea y Crece requires between businesses and, for public customers, submission via FACe with DIR3 codes.

How the engagement unfolds, one stage at a time

The project moves as fast as the commercial rules become clear. The better they are documented in the ERP, the sooner the pilot arrives.

01

Order audit

We analyse a sample of real orders from recent months: how they arrived, which prices were applied and which exceptions were made by hand. That is how unwritten rules come to light.

02

Rules into the ERP

Terms that live in reps' heads are moved into the ERP, which remains the single source of prices. The platform only reads them.

03

Platform and workflows

Per-account catalogue, quick entry, credit checks, approvals and documents, tested by the sales team on real accounts.

04

Pilot with your best customers

Around ten frequent buyers use the platform for a few weeks; we measure orders and errors, fix what needs fixing and roll it out to everyone else.

One price on the website and another on the invoice will wreck trust within a week. If the platform works out discounts itself while the ERP applies different ones, the customer spots it on the first invoice and goes back to phoning the rep for everything. The rule is simple: the ERP sets the price and the platform displays it. So the first phase goes into tidying the rules inside the ERP, even though nobody outside sees that work.

Common questions

Yes. Each customer sees only their own net price, calculated with the same rules as your ERP: price list, family discounts, quantity breaks and promotions. Visitors who are not signed in can see the catalogue with no prices or with list prices, as you prefer.

Every order checks the outstanding balance, overdue invoices and the approved limit, including any set by your credit insurer. If the limit is exceeded, the order is not rejected; it is held for your accounts team to decide, and the customer sees why.

Yes. A rep can sign in on a customer's behalf and build the order with them on a tablet, on the same terms. The order then lands straight in the ERP without being retyped at the office.

Hospitals, schools and town halls require e-invoices lodged through FACe with their DIR3 codes. We set up that route so invoices for those customers leave in the right format with no manual work.

By the hour at €75 + VAT, with phase estimates delivered after the order audit. You approve each phase before it starts, and ongoing support can later sit inside a Business or Premium plan.

Other work we do in this field

Full area overview
Service WordPress websites Your own block theme, a lean plugin list and every account in your name Service Shopify and other platforms Shopify, PrestaShop, WooCommerce or headless, picked on hard numbers Service Simple website and catalogue A few pages plus a product catalogue that asks for quotes, not payment Service Company website Distinct paths for customers, job seekers, suppliers and journalists

Take your trade terms online

Tell us about your customer groups, discount rules and ERP. We will suggest what phase one should cover and how to run a pilot.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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