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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
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Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · IT infrastructure

Performance tuning

Picture a Valencia gestoría, a tax and payroll practice with fourteen staff. At the height of income tax season, opening a client record in a3ERP takes ten seconds, the file server freezes mid-morning and somebody suggests a new €6,000 server. Before anyone signs that order, it pays to know what is really happening. Sometimes the database has hit the SQL Server Express ceiling, sometimes antivirus is rescanning every server file each time it is opened, and sometimes a network cable is stuck at 100 Mb. We gather real figures, locate the bottleneck and put it right remotely.

Send an enquiry Jump to what is included
Real data
from your busiest hours
Free fixes
always come first
Before and after
timed in seconds
Nothing to sell
no hardware, no licences

What falls within the scope of this service

Slowness almost never has a single cause. We go through the layers in order, from the one people grumble about most to the one nobody sees.

Pin down the details with one of our engineers

Sign-in and profiles

Three-minute Windows logons caused by piled-up group policies, bloated user profiles and network drives mapped to servers that were retired years ago.

File server and NAS

Folders holding hundreds of thousands of files, real-time antivirus checking every access, inherited permissions that force a check on each file, and disks sitting at 95 %.

ERP database

SQL Server Express close to its 10 GB cap, fragmented indexes, maintenance plans that were never set up, and closing routines launched during office hours.

Microsoft 365 on the desktop

Outlook OST files of 40 GB, Teams with a corrupted cache, OneDrive syncing another department's entire library, and Office add-ins nobody remembers installing.

Connection and wifi

Fibre swamped at midday by cloud backups, access points sharing a channel with the neighbours, and the ISP's consumer router struggling with thirty users.

Online shop

Core Web Vitals in the red, 4 MB images, PrestaShop modules firing dozens of queries per page and ERP stock syncs that lock the database.

How the engagement unfolds, one stage at a time

Diagnosis normally runs one to two weeks. Fixes then roll out in phases, the high-impact, low-risk ones first.

01

Symptoms and baseline

We collect the specific complaints and time the key operations: opening a client, running a report, loading a product page.

02

Monitoring

An agent logs CPU, memory, disk and network over several working days, including at least one genuine rush hour.

03

Plan ranked by impact

Each proposed change comes with its expected effect, risk and cost. You decide what goes ahead and when.

04

Tuning and follow-up

Changes are applied remotely, measurements are repeated, and we keep watch for thirty days to make sure the gain holds.

SQL Server Express costs nothing, but it has a ceiling. Many SME ERP packages ship with the Express edition, which caps each database at 10 GB and only uses part of the server's memory and cores. Once the database grows, the software slows down even while the server is nearly idle. Extra hardware changes nothing; the real options are the right SQL licence or archiving old financial years.

Common questions

Yes, that is the norm. With dated measurements, talking to a3, Sage or Odoo support becomes far more productive: we show them which query is slow, when and under what load. Changes inside the software stay with the vendor, while Apply handles the server, database and network.

Yes. We measure Core Web Vitals, review caching, images, modules and queries, and propose specific changes. If the shop sits on shared hosting that has reached its limit, we will show you the evidence and help you choose an alternative.

We never promise numbers before measuring; that would be selling smoke. What we do guarantee is that each change is measured before and after, and that we will not advise spending money while free tweaks remain.

€75 per hour + VAT, with an hours estimate before we start. On the Start, Business and Premium plans it is part of the service.

You get a specification listing what you actually need, without overprovisioning, and you buy it wherever you like. Apply does not sell hardware. Your local technician or the supplier racks the machine, and we handle configuration and migration from a distance.

Other work we do in this field

Full area overview
Service IT infrastructure review An X-ray of your systems before you spend another euro Service Virtual desktops and VDI A complete workstation in the cloud, available from any device

Tell us what is slowing you down

Describe one task that frustrates your team and how long it takes. Within one working day we will tell you where we would start measuring.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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