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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
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Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
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Service · IT infrastructure

Virtual desktops and VDI

Imagine a Madrid law firm of twenty-five people, half of them on a hybrid pattern. Every laptop carries downloaded case files, the practice management software only runs inside the office, and onboarding a new lawyer eats two days. A virtual desktop turns that around. Windows and the applications run in a data centre, say the Azure region in Madrid, and the laptop merely shows the screen. Data never leaves the platform, a stolen device exposes nobody, and a newcomer is set up in an afternoon. We design, build and look after the whole thing without leaving our desks.

Send an enquiry Jump to what is included
Spain or EU
where data is hosted
One afternoon
to onboard a user
Any device
browser or RDP client
Monthly patches
on the base image

What falls within the scope of this service

There are three main ways to deliver virtual desktops. We choose with you based on headcount, software and budget, and sometimes mix two of them.

Pin down the details with one of our engineers

Azure Virtual Desktop

Several users share hosts running multi-session Windows. It is the most efficient option from ten or fifteen people upwards, and automatic start and stop brings the cost down sharply.

Windows 365

One cloud PC per person at a fixed monthly price. Easy to manage and to budget for, well suited to small teams or executives who want their familiar setup.

RDS server with a European host

A session server at OVHcloud, IONOS or Arsys for organisations that would rather not rely on Azure, or whose software does not sit well in the public cloud.

Legacy programs

Applications that insist on local installation, hard-coded network paths or a USB licence dongle. We test each one and, where something cannot be virtualised, work out an alternative with the vendor.

Licensing

Microsoft 365 Business Premium and E3 already carry Azure Virtual Desktop usage rights, while an RDS server needs Remote Desktop CALs. We check what you already pay for so nothing is bought twice.

Ongoing operation

Monthly patching of the base image, joiners and leavers, performance and spend monitoring, plus adjustments whenever headcount shifts or new software arrives.

How the engagement unfolds, one stage at a time

A rollout for twenty or thirty users typically takes four to six weeks including the pilot.

01

Application inventory

We list every program, who uses it, how it is licensed and which peripherals it relies on. This is where the model gets chosen.

02

Proof of concept

A scaled-down environment with the three or four critical programs and a group of volunteers for one or two weeks.

03

Rollout

The production environment, profiles, conditional access rules and the client app delivered to devices through Intune.

04

Operation

User support, patching, profile backups and a monthly report on platform usage and cost.

The USB licence dongle is the classic trap. Some older engineering, design or accounting programs check their licence against a physical key plugged into the PC. A virtual desktop has no such port to offer. Before committing to dates we check whether the vendor sells a network or subscription licence; if not, that program stays on a local machine and we tell you so from day one.

Common questions

The desktop keeps running in the data centre; only access over that line is lost. Staff can carry on from home or over a mobile hotspot, and once the line returns the session picks up where it left off. We still suggest a backup connection at the office, even a 5G one.

Yes, and that is one of the benefits. Because data never lands on the device, you can allow personal machines while blocking copy, paste, printing and local saving. It is still wise to set this out in the remote work agreement required by Ley 10/2021.

Yes, thanks to Teams media optimisation for virtual desktops: audio and video travel straight from the user's device to Microsoft without passing through the host. We switch it on from the start.

It depends on the model and hours of use. After the inventory you receive a per-user monthly figure split into infrastructure, licences and our operation fee, so you can weigh it against replacing laptops.

Yes. During the proof of concept nobody gives up their current PC, and data stays on your servers or in SharePoint. Everyone moves across only once the pilot has proved itself.

Other work we do in this field

Full area overview
Service IT infrastructure review An X-ray of your systems before you spend another euro Service Performance tuning For when the ERP, shared drives or web shop are driving staff mad

Let us scope your virtual desktops

Tell us how many people would work on virtual desktops and with which programs. Within one working day we will suggest a model and a first monthly estimate.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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