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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · IT infrastructure

IT infrastructure review

Switching IT supplier, renewing a cyber insurance policy, bidding for a public contract, or simply wanting to stop relying on the one colleague who knows every password: nearly every review we run starts with one of these. What helps at that point is not somebody's opinion but a trustworthy snapshot of how things really stand. Our engineers take it by connecting from a distance with read-only permissions, leaving settings untouched and never setting foot in your office. The report is written for management, and the technical detail sits in appendices for whoever carries out the work.

Send an enquiry Jump to what is included
Fully remote
nobody visits
Read-only
nothing gets changed
Traffic lights
red, amber, green
Hours quoted
for each task

What falls within the scope of this service

Seven areas are covered. In a small firm some of them fill half a page; with several offices each earns a chapter of its own.

Pin down the details with one of our engineers

Network and service map

Which devices exist, how they link up, what faces the internet and through which route. If no diagram exists, we draw one from the scan results and photos your staff send across.

Servers and virtual machines

OS version, outstanding patches, disk health, free space, installed roles nobody uses, and services starting under administrator credentials.

Workstations

Machines still on unsupported Windows 10, drives without BitLocker, staff with local admin rights, lapsed antivirus and computers that have not rebooted in months.

Microsoft 365 or Google Workspace

Two-factor coverage, automatic forwarding to outside addresses, shared mailboxes with their own password, unassigned licences and third-party app permissions someone clicked through without reading.

Backup and recovery

How long it would genuinely take to get working again if the server died first thing on a Monday, and how many days of work would vanish. A test restore proves the answer.

Suppliers and ownership

Domain, fibre line, hosting, ERP licences and support contracts: who holds them, when they expire and who has the login details.

Applicable rules

Points that matter under GDPR and Spain's LOPDGDD, under NIS2 where your sector is in scope, and under the ENS if you serve the public sector. We lay the groundwork; we do not certify.

How the engagement unfolds, one stage at a time

For a business with 20 to 40 users and one or two servers, expect two or three calendar weeks. The precise timetable is fixed up front.

01

Pre-review questionnaire

Twenty plain questions about your company, software and suppliers. Thirty minutes to fill in, and it saves days later on.

02

Access and scanning

Your administrator sets up temporary read-only accounts. A small agent collects information over several working days without bothering anyone.

03

Short user chats

Fifteen-minute video calls with two or three people from different departments. What users tell us rarely shows up in any scan.

04

Report and walkthrough

Executive summary, risk traffic lights, technical appendices and an action plan with hour estimates, presented together in an online meeting.

The most common risk is not malware but a single person. In many small firms everything hinges on one employee or outside technician who knows it all and has written none of it down. If they leave, fall ill or close their business, nobody can renew the domain or log in to the router. That is why the report includes a register of credentials and account holders that stays with you.

Common questions

Usually, yes. Cyber policy questionnaires ask about two-factor sign-in, offline backups, patching and antivirus, and the report answers all of that with evidence. If your broker has sent a specific form, share it at the start and we will cover it.

Normally. All it takes is someone in your company with a Microsoft 365 admin account and access to one machine on the network for the agent. Anything the provider refuses to hand over is recorded in the report as a risk in its own right, because it is one.

No. We work in read-only mode, with named accounts, two-factor sign-in and every session logged, and we sign the GDPR processor agreement before connecting. If we find something critical, such as remote desktop open to the internet, we alert you that day and you choose who fixes it.

Not at all. The action plan is written so any competent technician can follow it. Many firms use it to collect quotes from several suppliers and compare them on equal terms.

It is charged by the hour at €75 per hour + VAT, within a range agreed before we begin. If you already have a Start, Business or Premium plan, the time comes out of your plan hours in line with your contract.

Other work we do in this field

Full area overview
Service Performance tuning For when the ERP, shared drives or web shop are driving staff mad Service Virtual desktops and VDI A complete workstation in the cloud, available from any device

Book your infrastructure review

Tell us how many users and offices you have and what prompted the idea. Within one working day we will send the questionnaire and a likely range of hours.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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