Service · Cloud and hosting

Business email and calendars

A Bilbao law firm of eight people with three kinds of email: the one bundled with the website hosting, two personal Gmail accounts and an info@ box that only the receptionist checks. Nobody knows what has been answered, diaries live on paper and clients now and then receive fake messages that look like they came from the firm. It is a very common picture in small businesses that grew without a plan. Properly set up business email gives each person an address on the company domain, puts shared inboxes within reach of the whole team, shares calendars and, above all, protects the domain so that nobody can impersonate it.

Platforms
Microsoft 365 or Google Workspace
Security
SPF, DKIM, DMARC and two-factor sign-in
Migration
full history, no downtime
Ownership
the mail belongs to the company

What falls within the scope of this service

We choose the platform based on how your team works and the software it relies on, then configure it so the first Monday runs without surprises.

Pin down the details with one of our engineers

Domain records

Correct MX, SPF, DKIM and DMARC entries at your domain registrar, after checking which other tools send mail on your behalf: invoicing, newsletters, the website form, the card terminal.

Team mailboxes

Addresses such as info@, orders@ or appointments@ handled by several people, with a shared history and a record of who replied to each message.

Shared calendars

Team calendars, visible availability when proposing meetings on Teams or Google Meet, and booking for rooms, vehicles or loan laptops.

Seamless migration

The whole history, folders and attachments included, moved from the old hosting, Gmail or an in-house server while new mail keeps arriving.

Retention and archiving

Policies that keep messages even when someone empties their deleted items, which proves its worth in a customer dispute, a court case or an inspection.

Protected phones

Mail on company or personal phones managed with Intune: screen lock, encryption and remote wipe of corporate data only.

Joiners, leavers and access

Accounts in Entra ID or the Google directory, mandatory two-factor sign-in and a clear routine for people starting and leaving.

How the engagement unfolds, one stage at a time

For a company with ten to thirty mailboxes, the full switch usually takes one or two weeks, with no break in incoming mail.

01

Review

Mailboxes, aliases, domains, size of the history, licences needed and any retention requirements specific to your sector.

02

Preparation

Platform tenant, accounts, groups, shared mailboxes, retention rules, two-factor sign-in and DNS records made ready.

03

Migration

History copied in the background, MX records switched late in the afternoon, and a second pass to catch anything that arrives late.

04

Onboarding

Outlook and phones configured remotely, a video call session with the team and a short guide covering the most common questions.

IBAN-change fraud starts with a domain that lacks DMARC. Without it, anyone can send your customers a message that appears to come from your accounts team, attach a convincing invoice and give a new bank account. We switch DMARC on step by step, first just observing, then quarantining and finally rejecting, so impersonation is blocked without losing a single legitimate email.

Common questions

If your team lives in Excel, works with a3ERP, Sage or Business Central and meets on Teams, Microsoft 365. If almost everything happens in the browser and simplicity matters most, Google Workspace. We check the data location options of each plan and manage both.

No. The history is copied before the MX records change, and after the switch we run another pass to pick up anything still landing on the old server. The team keeps working throughout.

The account is blocked on their last day and the mailbox becomes a shared one for their manager or replacement, who keeps the history and goes on receiving new messages. The employee must be told about this in advance, as GDPR and Spain's data protection act require.

No. Shared mailboxes and aliases do not use a licence; only people who write do. Reviewing this and closing accounts of former staff often cuts the monthly bill from the very first month.

Yes. New accounts, leavers, delivery problems, security reviews and licence changes can be handled at €75 per hour + VAT or within a Start, Business or Premium plan, Monday to Friday, 9:00-18:00 Spanish time (CET).

Sort out your company email

Tell us how many people need a mailbox and where your email is hosted today. We propose a platform, a migration plan and licence costs.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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