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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Backup and restore

Cloud backup

A fire at the unit, a DANA flash flood swamping the ground floor or a break-in at the office takes out the server and the NAS sitting half a metre away. The off-site copy is the one that survives, and it also ends the habit of somebody taking a drive home on Fridays, when they remember. We set it up with providers whose data centres are in Spain or the European Union, encrypting data before it leaves your network and shielding it from deletion for as long as you choose.

Send an enquiry Jump to what is included
Spain or EU
where data is stored
Encrypted
before leaving your network
Immutable
throughout retention
Cost
worked out in advance

What falls within the scope of this service

A cloud copy complements the local one rather than replacing it. Local brings files back in minutes; cloud outlives whatever destroys the office.

Pin down the details with one of our engineers

Destination in Spain or the EU

S3-compatible storage in the AWS region in Aragon, Azure Spain Central or European providers such as OVHcloud, IONOS or Arsys, under a data processing agreement your DPO can review before signing.

Encryption at source

Data is encrypted on your network before transfer. You own the key; we document where it is kept and confirm at every test that it is still available.

Deletion lock

With Object Lock, backups cannot be removed nor their retention shortened during the configured period, even if an attacker obtains the console credentials.

First upload and bandwidth

The symmetric fibre common in Spain helps, yet the first full copy of several terabytes still takes days. We schedule it for nights and weekends, with a speed cap during office hours.

Predictable costs

We price storage, operations and, crucially, what downloading everything in a full restore would cost, a charge some providers bill separately and almost nobody checks.

Recovery in the cloud

If the office becomes unusable, critical servers can be started as virtual machines at the provider while your team works from home and hardware is replaced.

How the engagement unfolds, one stage at a time

Configuration takes a few days. The first upload depends on volume and your line, and we tell you how long before starting.

01

Costing

Volume, retention and upload speed. From those we give you the monthly cost and the length of the first upload before you commit to anything.

02

Destination setup

Storage created, access keys with minimal permissions, encryption, object lock and expiry rules.

03

Initial upload

The first full copy travels overnight and at weekends, or at a capped rate, so staff keep their bandwidth.

04

Restore test

We pull a sample down to an isolated machine and open it. Until that test passes, the service is not considered delivered.

A synced folder is not a backup. OneDrive, Dropbox and Google Drive mirror whatever happens on the computer instantly: if ransomware encrypts files on a laptop, the scrambled version reaches the cloud within seconds and overwrites the good one. Proper backup keeps earlier versions out of reach of both user and attacker, and that is what we configure.

Common questions

In the data centre we choose together, in Spain or another EU country, with the exact region recorded in the documentation. Because backups nearly always contain personal data about customers and staff, avoiding transfers outside the European Economic Area makes GDPR compliance far simpler.

That depends on volume, how long you keep backups and the provider. Before we begin you receive a fixed monthly figure based on those factors. Bills almost always balloon for one reason: nobody set old backups to expire. We configure that from day one.

Your download speed sets the pace. One terabyte over a 300 Mb line needs roughly eight hours just to arrive, and services then have to be brought back up. For the file deleted this morning you use the local copy; the cloud one is for when nothing else is left.

Not if it is set up properly: encryption happens on your network and the key never leaves your company. The flip side is that losing the key renders the backup useless, which is why its location is documented and checked at every test.

Critical systems start as virtual machines at the provider and your team connects from home over encrypted access. Start-up order and expected time for each application are set out in a recovery plan we prepare with you and revise after each test.

Other work we do in this field

Full area overview
Service Backup implementation Backups built for recovery, watched constantly and proven with a signed record

Get a copy out of the office

Tell us how much data you want to protect and your line's upload speed. We will work out the monthly cost and how long the first upload will take.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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