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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Systems administration

Virtualisation

Plenty of firms arrive at virtualisation because of an invoice: a VMware renewal after the Broadcom licensing changes, or warranties on three physical servers all expiring in the same year. What they actually gain is something else. A virtual server can be copied whole, moved to another host while the first is repaired, or rolled back in minutes to how it was before a failed update. Several ageing boxes that sit mostly idle can be consolidated onto a pair of hosts, where each server is simply a set of files. We compare Hyper-V, VMware and Proxmox with no loyalty to any vendor, three-year cost on the table, and carry out the whole project over a remote console.

Send an enquiry Jump to what is included
3 hypervisors
Hyper-V, VMware, Proxmox
2 hosts
minimum to survive a failure
3-year cost
licences and support included
Tested failover
not merely described

What falls within the scope of this service

We size hosts from real usage data rather than vendor spec sheets, so you neither outgrow them in twelve months nor overpay for idle capacity.

Pin down the details with one of our engineers

Workload measurement

A week of data from your current servers: CPU, memory, disk operations and real peaks, such as ERP month-end or the overnight backup.

Choosing a hypervisor

Hyper-V if you already pay for Windows Server Datacenter, Proxmox if you want to cut licensing and have someone to maintain it, VMware if your backup software or vendor insists. Each option comes with its cost and risk in writing.

Storage

Local NVMe, ZFS, Ceph or a SAN. The right pick follows from how many hosts you run and, most of all, how long you could live without a server after a fault.

Physical to virtual

Each server is converted in a short out-of-hours window. The original stays powered off but untouched for a few days, in case a rollback is needed.

Replication and high availability

Replication to a second host or to a data centre in Spain, and a written procedure setting out what starts first, on which addresses and who informs users.

Whole-machine backups

Hypervisor-level backups that restore an entire server in one step, as well as individual files. With a copy held away from the office.

Templates

Up-to-date Windows Server and Linux images, already monitored. A test server is built from a template in minutes.

How the engagement unfolds, one stage at a time

The timetable depends on how many servers there are and on delivery times for the hardware, which you order from your usual supplier.

01

Measurement

A week of data and a conversation about what is genuinely critical and what can be retired.

02

Design and shopping list

An exact specification to order from your supplier, who delivers and racks it at your office or in the data centre.

03

Remote installation

Once the box is powered and cabled, we log in through the management console, install the hypervisor and networking and benchmark performance.

04

Phased migration

Servers move across one by one, are checked with users, and old hardware is only powered down afterwards.

Two hosts with no shared storage and no replication are not high availability: they are two single points of failure. Buying the second server and considering the matter closed is a common mistake. If the virtual machines live on one host's local disks and that host stops, the other cannot start them. So replication is designed in from the outset, and before signing off the project we deliberately shut down a host to prove the other takes over.

Common questions

Sometimes, for a reason unrelated to saving money: the ability to roll back and bring a machine up on any compatible hardware. If both servers are recent, well backed up and a day of downtime costs you almost nothing, wait until the next refresh. We will tell you if that applies.

The answer is worked out over three years, licences and support included, and it hinges on two often forgotten points: whether your backup software supports the new platform, and who on your team will be able to run it. We migrate an unimportant machine first, let it run for a few weeks and then move the rest.

That is standard nowadays, a3ERP, Sage 200 and SAP Business One included. The condition is that the database gets fast disks and reserved memory. Before migrating we time several routine tasks, such as closing an accounting month, and repeat them afterwards to compare.

Yes, and for many firms that is the best balance: redundant power, cooling and connectivity included, with data kept in Spain or the EU. The comparison is made against the true cost of keeping servers in the office, UPS and power cuts included. The office internet link then becomes the part that needs securing.

No. A snapshot is a return point for a few hours, for instance before an update. Left for months, it grows, slows the machine and ends up filling the storage. Forgotten snapshots have an alert of their own in our monitoring.

Other work we do in this field

Full area overview
Service PC clean-up and malware removal Sluggish or infected computers put right without leaving the desk Service Server management Windows Server and Linux looked after every week, with no Friday scares Service Active Directory and Entra ID A single login per employee, MFA across the board and leavers locked out on their last day

Let us work out how many hosts you need

List your current servers and what each one is for. We will reply with a starting configuration and an estimate for licensing.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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