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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Networking and VoIP

Network assessment

Take a dental clinic in Seville spread over two floors, with twelve workstations, an X-ray unit on the network, security cameras and wifi for patients. Nobody has ever drawn how all of that fits together, so whenever the booking software hangs, “the internet” gets the blame. A network assessment answers, with evidence, what is there, how it is wired up logically and where the risks lie. We carry it out by reading what the devices themselves report over secure remote access, with no cable testers and no visits, and hand you a current diagram and a list of improvements ranked by risk.

Send an enquiry Jump to what is included
Remote
configs read online
€75 per hour + VAT
actual time only
Editable diagram
open file format
Three lists
remote, purchases, on-site

What falls within the scope of this service

Every conclusion rests on evidence: a device configuration, an error counter or a measurement taken from a computer on your network. Nothing is assumed.

Pin down the details with one of our engineers

Network hardware

Make, model, firmware and end-of-support date for every router, switch and access point, and whether any of them still runs on the factory username and password.

Internet connection

Carrier, access type (fibre, fixed wireless, 4G), static or dynamic IP, whether the Movistar, Vodafone or Digi router is in bridge mode, and which ports were forwarded inwards and for whom.

Wifi coverage

A heat map built from readings a colleague takes using our guide, combined with data from the access points: dead zones, overlapping channels and devices clinging to the wrong access point.

Network separation

Whether the card terminal, cameras, printers, medical devices and admin PCs live side by side or in distinct VLANs. With everything mixed together, ransomware travels from the front desk to the server in minutes.

Ways in from outside

VPN accounts of people long gone, published remote desktops, supplier logins that never expire and admin panels answering from the internet.

Redundancy

Which single failure, be it a switch, the line or a power supply, would bring the business to a halt, and what preventing that would cost, for instance a second 4G or 5G line.

Report in three lists

Fixes we make remotely, recommended purchases with their specification, and physical jobs for your installer. Each item carries a priority and estimated hours.

How the engagement unfolds, one stage at a time

Data gathering happens during normal working hours with no outages. We set the delivery date at the outset; it depends on the number of sites.

01

Questionnaire and complaints

A brief form about your carrier, sites and hardware, plus a list of what users put up with: dropouts, sluggishness, wifi blackspots, poor call audio.

02

Scanning agent

Your technician or a staff member installs an agent using our instructions. From then on we query configurations and counters without changing anything.

03

Guided wifi walk

Over a video call we accompany whoever takes the readings, floor by floor. It usually takes under an hour per floor.

04

Report and meeting

We present the diagram and three lists online and answer questions. The diagram comes in a format your team can edit.

The guest wifi is often nothing of the sort. In many offices it is merely a second network name on the same flat network, so a patient's or visitor's phone can see the server, cameras and printer just as an employee would. Separating it properly usually takes an afternoon of remote configuration and ranks among the most valuable fixes in the report.

Common questions

With help from someone on your team. We send a short guide and a free measuring app; that person walks the office, pausing at the spots we mark on the floor plan, and sends us the results. Combined with data from the access points themselves, that is enough to reveal dead zones and clashing channels.

Yes, this happens nearly every time. Whatever the router hides we infer from the equipment inside, and on your behalf we ask the carrier for access or for bridge mode. Quite often the final advice is to add a firewall of your own, so the business rather than the carrier controls the network.

Yes, that is one of its purposes. If a switch needs replacing, an access point adding or a cabinet recabling, the report states what, where and to what specification, so any installer in your area can price it without starting from scratch.

If you ask, yes. Each extra site is assessed with the same method and added to the overall diagram, including the link between sites. The VPN between office and warehouse is frequently the weak spot behind many of the complaints.

It is billed at €75 per hour + VAT, within a range of hours agreed before we begin. A single-site office with fewer than thirty users typically lands at the lower end; each additional site adds time. On a Start, Business or Premium plan, the hours come out of your allowance as set in the contract.

Other work we do in this field

Full area overview
Service Network monitoring Lines, firewall, switches and wifi under constant watch Service VoIP and Teams Phone A cloud phone system or Teams Phone, keeping your numbers

Request a network assessment

Describe the symptoms you are seeing and how many locations are involved. We will come back within one working day with an hours estimate and a proposed start.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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