Business Individuals Public sector
Remote IT help Help
Settle a company invoice SWIFT transfer or card payment Public sector: FACe and DIR3 Did this invoice come from us? Invoices and electronic invoicing
Español English
Send an enquiry
Services
Solutions
Prices
Training
About Apply
Contact
Send an enquiry
Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Training

One-to-one training

Take the practice manager at a dental clinic in Seville. Since the trusted IT person retired, she has inherited the passwords, the router, the NAS holding the X-rays and the backups, on top of appointments and billing. Nobody has shown her anything, and she worries about touching something and breaking it. A group course would not help: she needs someone to log in alongside her, explain what is on screen and then let her do it herself. That is what one-to-one training is for. Private individuals book it too, whether retraining for a career in IT or finally wanting to understand the network at home.

Send an enquiry Jump to what is included
One-to-one
no waiting for a group
Your systems
practice on what you use
From 2 hours
no bundles or tie-ins
User to admin
as far as you want to go

What falls within the scope of this service

There is no fixed syllabus. Below are the topics that come up most, and the order is set by whatever the learner needs to sort out first.

Pin down the details with one of our engineers

Thirty-minute diagnosis

A video call to find out what you already know, what worries you and which systems you are dealing with. Often the plan takes shape within ten minutes.

Identities and devices

Entra ID, adding and removing users, two-factor sign-in, and Intune for company laptops and phones.

Backups you can trust

How to confirm last night's backup exists, how to restore a file and what recovering the whole server would involve, with Synology or QNAP NAS units, Veeam or Microsoft 365 backup.

Networking without fear

Router, guest Wi-Fi, basic VLANs and firewalls, explained using a diagram of your own office.

Security and regulation

INCIBE good practice, what NIS2 or the ENS may ask of your organisation and how to document it without losing your mind.

Questions between sessions

Email us when you get stuck on a task instead of waiting for the next session.

Your own handbook

You finish with notes and diagrams of your environment rather than generic slides, which also help whoever covers for you during holidays.

How the engagement unfolds, one stage at a time

Sessions from two hours, usually once or twice a week. Businesses: €75 per hour + VAT. Individuals: €79 per hour incl. VAT, or a remote session from €49 incl. VAT.

01

First video call

Half an hour to pin down the goal. If there is just one specific problem, we fix it together and that may be all you need.

02

Tailored plan

A short list of topics in the order you need them; if the employer is paying, it receives a summary of the plan.

03

Guided practice

You drive the keyboard while the trainer watches, explains and stops anything harmful before it happens.

04

Homework

Each session ends with a task to carry out in your environment, and the next one opens by reviewing how it went.

Fixing your own systems teaches more than watching a video. Restoring a real folder from yesterday's backup, creating the account for Monday's new starter or changing the guest Wi-Fi password sticks far better than an hour of theory. And long-postponed jobs get ticked off in the process.

Common questions

None in particular. The format suits people who have never opened an admin console as well as technicians wanting to go deeper into Intune or virtualisation. The first video call exists precisely to establish your starting point.

It helps with the practical side, since you work in a real environment. The exam itself is sat with the vendor or at an authorised centre, and Apply issues no vendor certifications. You receive an attendance certificate listing the topics covered, which is not an official qualification.

No. You pay for time actually worked, with no bundles or minimum term. If after three sessions you feel ready to carry on alone, we stop there.

In advance, by card through a payment link: €79 per hour incl. VAT, or a remote session from €49 incl. VAT. A receipt or invoice is available if you need one. Everything happens over video; there are no home visits.

No. Apply is not registered as a training body for FUNDAE subsidised training or for public employment training schemes, so these sessions cannot be funded that way. They are paid for directly, on invoice, for the time spent.

Other work we do in this field

Full area overview
Service Corporate training Live courses over video, built with the software your company runs

Arrange training for one person

Tell us who needs to learn and what they want to be able to do by the end. We suggest a short first video call and a plan.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

This site only stores the cookies it needs to work and to remember your chosen city. No advertising or tracking cookies are set. See our privacy policy for the details.