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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · E-commerce and integrations

Online payments

At a Spanish online shop, customers expect at least cards, Bizum and PayPal, and for pricier items more and more of them want to spread the cost. Adding the buttons is the easy part. The hard part is everything else: the order must update even if the customer closes the browser before returning to the shop, a Bizum refund should be triggered from the order without logging into the bank portal, the daily settlement from the virtual POS has to match the day's orders, and each method's fees need to land in the right account. When one piece fails, you end up with a customer who has paid and gets a “pending order” email, or an accounts team hunting on a Friday afternoon for the source of €2,318.45 on the bank statement.

Send an enquiry Jump to what is included
Redsys and Bizum
through your bank
Pay later
seQura or Aplazame
SEPA
direct debits and B2B transfers
Reconciliation
settlements split per order

What falls within the scope of this service

We do not just compare fees. We look at which methods your customers need, what your bank offers and whether the gateway produces a report the accounts team can actually use.

Pin down the details with one of our engineers

Redsys virtual POS

The one you sign up for with your bank, with payment on the Redsys page or embedded in your site, 3D Secure authentication and a server notification so the order is confirmed even if the customer never comes back.

Bizum

Enabled through Redsys and your bank, and increasingly popular for small and mid-sized orders. Full or partial refunds straight from the order.

Stripe, PayPal and wallets

Stripe for cards, Apple Pay and Google Pay when you want a gateway independent of your bank; PayPal because some of your customers will not buy without it.

Pay later

seQura or Aplazame for high baskets in furniture, appliances, bikes or training courses. The cost is weighed against the extra sales, not against the card fee.

Trade customers

SEPA direct debit for subscriptions, bank transfer on terms for account customers, and an automatic reminder a few days before the due date.

Cash on delivery, if needed

Some sectors and customers still ask for it. We link it with the carrier and the ERP, and flag the cost and the risk of refused parcels.

Reconciliation

Each gateway's settlements are broken down by order, fees are split out and the accounts team stops ticking off statements by hand.

How the engagement unfolds, one stage at a time

The technical integration is rarely the slowest part. Bank paperwork for the virtual POS and the gateway's review of your site take longer, so that is where we start.

01

Comparison

Fees per method, refund costs, settlement times and available features, modelled on your real volumes.

02

Site ready for review

A legal notice under the LSSI, terms of sale including the right of withdrawal, returns and privacy policies, and VAT-inclusive prices for consumers.

03

Integration

Checkout payment, server notifications, regular polling of pending payments and handling of the strong customer authentication required by PSD2.

04

A real payment before launch

One genuine payment and one refund with every method before the shop goes live. It is a planned step, not a last-minute check.

Test the refund before the payment. Every shop tests taking money; hardly any check what happens when €12.30 must be returned from a three-item order paid by Bizum, or when a customer disputes the charge with their bank six weeks later. Those are the cases that end in angry messages and books that refuse to balance, so we settle and document them before launch.

Common questions

It depends. Redsys fees are often negotiable with your bank and it is the natural route to Bizum, but sign-up and changes go through the bank. Stripe switches on quickly, has good documentation and a handy dashboard, with published fees. Many shops use both: Redsys for cards and Bizum, with Stripe or PayPal as an alternative.

In the usual seQura or Aplazame model, the finance provider pays you for the order and collects from the customer, but the exact terms are in the contract and deserve a careful read. The sum to do is what the method costs against how much it lifts the average basket and conversion.

It depends on the gateway. Redsys usually settles through your bank, with fees shown according to your agreement with it; Stripe and PayPal settle net and issue their own fee invoice. The integration separates gross, fee and net for every order, and your accountant picks the ledger account.

That depends on the number of methods, the platform and whether reconciliation must feed the ERP. For a PrestaShop or WooCommerce shop using official modules, the work is mostly configuration and testing. We quote per project or charge by the hour at €75 per hour + VAT.

Other work we do in this field

Full area overview
Service Accounting software integration Shop orders turned into correct invoices in a3ERP, Sage, Holded or Odoo Service Marketplace integration Amazon.es, El Corte Inglés, PcComponentes, Carrefour and Miravia on one stock pool Service Shipping and carrier integration Pickup points at checkout, batch labels and automatic tracking

Get your payments running

Tell us what you sell, on which platform and what share of your customers are businesses. We will suggest gateways and methods and wire them into your accounts.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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