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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
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Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
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Service · E-commerce and integrations

Shipping and carrier integration

An online plant nursery in Valencia ships plants and pots all over Spain. Mainland orders go with SEUR, small ones with Correos, and to the Balearics and Canaries prices swing so much that delivery sometimes costs more than the plant. Every morning someone copies addresses into each carrier's website, prints labels one at a time and pastes tracking numbers into customer emails. On top of that, Canary Islands parcels are often missing their customs paperwork and get stuck. We connect the shop to the carriers: the customer sees a true price and picks home delivery, a Correos office or a pickup point, and the warehouse prints the whole morning's labels in one click.

Send an enquiry Jump to what is included
Checkout
true price by weight and destination
Points and lockers
Citypaq, SEUR Pickup, ParcelShop
1 click
labels for every order
Islands
Canaries, Balearics, Ceuta, Melilla

What falls within the scope of this service

We usually connect two or three carriers. That gives customers a choice and stops you depending on one network in the busiest weeks.

Pin down the details with one of our engineers

Carriers

Correos and Correos Express, SEUR, MRW, GLS, Nacex, CTT Express and DHL, directly or through Packlink if you would rather have one platform and one invoice.

Price at checkout

Cost worked out from actual or volumetric weight, destination and service, shown before the customer types their details rather than at the final step.

Pickup points

A map of Correos offices, Citypaq lockers, SEUR Pickup, GLS ParcelShop or Nacex points near the customer's address, with opening hours, and the choice saved to the order.

Islands and autonomous cities

Separate rates for the Balearics and Canaries, and for the Canaries, Ceuta and Melilla the customs documents required when goods leave the Spanish VAT area, prepared from the order data.

Batch labels

Labels for all paid orders in one print run, on a thermal printer or A4, with each carrier's collection manifest.

Tracking and status

The tracking number is stored on the order and included in the customer email; confirmed delivery closes the order in the shop.

Returns

Customers generate their own return label from the order number, and the warehouse knows what is coming before it arrives.

How the engagement unfolds, one stage at a time

Connecting a carrier is a small slice of the work. What takes longest is filling in weights and dimensions in the catalogue and building the rate table.

01

Shipping analysis

We go through the history: parcel sizes, destinations, the islands' share of the total, pickup point uptake and your current carrier contracts.

02

Contracts and credentials

We help you request technical credentials from each carrier, or open a Packlink account if you prefer a single platform.

03

Configuration

Product weights and dimensions, packing rules, the free delivery threshold and surcharges for bulky parcels or island destinations.

04

Test parcels

We send real parcels with each carrier and follow them from label to delivered status.

The Canary Islands are not just another province on the rate card. Many shops treat island deliveries as a simple surcharge and only spot the problem when a parcel sits in customs awaiting a document nobody prepared, or when the customer gets an unexpected demand for import tax. Spell out delivery times and conditions for the Canaries, Ceuta and Melilla on product pages and at checkout, and agree with your adviser who handles each formality.

Common questions

Two or three are usually plenty: home delivery, a pickup point or locker, and perhaps an express option. More choices rarely sell more; they slow the decision and complicate packing in the warehouse.

Packlink gives you one screen, one invoice and attractive prices at low volumes. A direct contract with Correos, SEUR or GLS pays off as volume grows or when you need special terms, such as a daily collection at a fixed time or insurance for high-value goods.

Yes. CTT Express, SEUR, GLS and Correos Express all serve Portugal, and in the integration it is simply another destination with its own rates and delivery times. If your sales to consumers in other EU countries exceed the EU-wide threshold, Portuguese VAT applies through the One Stop Shop; we configure that part as your adviser directs.

No. Our work is software and configuration, always done remotely. Your warehouse or logistics provider packs the parcels and hands them to the carrier; we make sure labels, tracking and status updates flow with no manual steps.

Other work we do in this field

Full area overview
Service Accounting software integration Shop orders turned into correct invoices in a3ERP, Sage, Holded or Odoo Service Marketplace integration Amazon.es, El Corte Inglés, PcComponentes, Carrefour and Miravia on one stock pool Service Online payments Redsys, Bizum, cards, pay later and SEPA, connected right through to the accounts

Sort out your shipping

Tell us what you send, how many parcels a day, to which destinations and with which carriers today. We will propose a checkout and labelling set-up.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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