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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Digital marketing

Sales funnel and CRM

A solar panel installer in Córdoba gets enquiries through its website form, WhatsApp Business, phone calls someone scribbles on a sticky note, and business cards the sales rep brings back from trade fairs. Every rooftop quote involves a site survey, a design and sometimes finance, and weeks pass between first contact and signature. If nobody knows where each prospect stands, quotes go cold by themselves. We model that journey in a CRM, giving every lead a named person and a next-action date, so the Monday meeting can see at a glance how many proposals are stuck and where.

Send an enquiry Jump to what is included
Remote
workshops and training by video
5 to 7 stages
each with a checkable exit rule
Every lead
assigned, with a next step dated
Consent
logged with timestamp and exact text

What falls within the scope of this service

The CRM is not the goal. The goal is that no enquiry goes unanswered and that a sent quote becomes an invoice without anything being typed twice. The scope is built around that.

Pin down the details with one of our engineers

Sales process map

From first contact to payment received, showing who is involved at each step and how many days it usually takes, drawn with your team rather than copied from a textbook.

WhatsApp and forms flowing in

Web forms, WhatsApp Business via its official API, the sales inbox and LinkedIn create the opportunity in the CRM with its source, no copying and pasting.

Quotes sent from the CRM

Templates with your logo and terms, sending straight from the opportunity, e-signature and a notification when the customer opens the document.

Link to the ERP

Once a deal is won, the customer and order pass to a3ERP, Holded or Odoo without retyping, with the NIF already checked.

Compulsory next action

No open opportunity may sit without a dated task; when one lapses, the owner and their manager are alerted.

LSSI and GDPR consent

Separate consent for the newsletter, sales messages on WhatsApp and third-party communications, stored with date and wording, and opt-outs applied across every channel at once.

Monday meeting dashboard

Stalled offers by stage, average time to first reply, win rate by source and the quarter's forecast.

How the engagement unfolds, one stage at a time

Before a single contact is migrated, the process is trialled on real deals, so adjustments are based on cases rather than assumptions.

01

Mapping session

A video call with sales and admin staff to draw the real process and decide what gets automated.

02

Five-deal trial

We configure the CRM and the team runs five genuine sales through it end to end over one or two weeks.

03

Migration and consent

Cleaned contacts are imported with each person's consent status correctly flagged.

04

Launch and review

Group training, go-live and a review after four weeks using the first dashboard figures.

An opportunity with no dated next step is a dead opportunity. Almost any CRM can insist that every open deal carries a pending task. It is the simplest rule and the one that rescues the most sales: quotes stop dozing in a stage because the system reminds someone every day that a call is due.

Common questions

Yes, through the official WhatsApp Business API, available from Meta directly or from authorised providers. The ordinary phone app does not integrate well with several users. There is a per-conversation charge, which we include in the costing.

Handing over a card is not agreement to commercial email, which the LSSI makes subject to prior consent unless there is an earlier customer relationship. You can, however, follow up on what was asked at the fair. In the CRM those contacts are flagged so they stay out of bulk mailings until they opt in.

Whichever fits your process best: HubSpot, Pipedrive, Bitrix24, Zoho, Odoo CRM, or the one you already pay for if it will do. We resell none of them, so the choice is not driven by commission.

Through three figures the dashboard shows from day one: time to first reply, the share of quotes followed up on schedule and win rate by source. After four weeks we compare them with what went before.

Our work is €75 per hour + VAT, or a fixed price after the mapping session. CRM and WhatsApp API licences are taken out in your company's name and paid directly to the vendor.

Other work we do in this field

Full area overview
Service Marketing audit What each paying customer really costs, broken down by source

Bring order to your sales funnel

Walk us through your current way of winning business and the size of your sales team. We map stages to that reality.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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