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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Bitrix24 and intranet

Bitrix24 licences

Most businesses pick a Bitrix24 plan once, in a hurry, and never look at it again. That is how a fourteen-person advisory firm in Malaga ends up paying for fifty users because it once expected to grow, or how another company runs out of storage mid-campaign and suddenly cannot attach any more documents. This service puts numbers behind the decision. We look at who logs in, which modules they use and what is planned for the coming year, then tell you which plan makes sense today. The licence is taken out in your company's name; we only charge for the time spent on the review.

Send an enquiry Jump to what is included
Review
active users and modules in use
Comparison
cloud and On-Premise, costed
Renewal
reminder weeks in advance
Ownership
portal registered to your company

What falls within the scope of this service

The first decision is where the portal lives: in the Bitrix24 cloud or on a server you control. That choice shapes the price, the upkeep and the location of your data.

Pin down the details with one of our engineers

Actual portal usage

Logins over the past three months, modules people genuinely open and accounts belonging to people who have left. Sometimes closing a handful of logins is enough to drop a tier.

A plan that fits

We compare current plans against the features you use now and those you expect to need over the next twelve months. No extra tier bought just in case.

Cloud or On-Premise

The cloud needs no administration and is ready straight away. On-Premise makes sense when data must sit on a server you choose, for instance in a data centre in Spain, or when you plan custom development on the code.

Buying it properly

The subscription is taken out in your company's name with its own billing details, so invoices reach the accounts team rather than someone's personal inbox.

Renewal calendar

We track the expiry date and warn you in good time, so renewal does not collide with August or the financial year-end.

Portal ownership

We check which account is registered as owner and help you regain control if it was left with a former employee or a previous supplier.

How the engagement unfolds, one stage at a time

The review and recommendation take just a few hours. Moving from cloud to On-Premise, or back again, is a separate project quoted after we have studied the portal.

01

Baseline

Active users, modules in use, storage consumed, renewal date and business plans for the year ahead.

02

Recommendation

A specific plan with the reasoning behind it, the annual cost in euros + VAT and a comparison with the tiers immediately above and below.

03

Purchase and check

We guide you through buying or switching plans and confirm that the features you pay for are active and set up correctly.

04

Pre-renewal review

A few weeks before renewal we go over the numbers again, because a company changes a lot in a year and the plan should keep pace.

A former employee's open account is a leak waiting to happen. Beyond the monthly cost, someone who has left but can still log in to the CRM may carry on browsing customers, prices and deals from home. Under GDPR that is a genuine risk. At every licence review we match the user list against current staff and close whatever is surplus, which usually saves money and plugs a hole in one go.

Common questions

In the cloud, the portal drops to whatever terms Bitrix24 applies to a lapsed subscription: fewer features and lower limits, with data still there but access restricted. Those rules change, so we check them ahead of the date. On-Premise, the main loss is updates, and within a few months that becomes a security problem.

Often, yes. A review of roles tends to uncover people who log in once a month to glance at a task and would be perfectly served by an email notification. Once accounts are tidied up, moving down a tier goes unnoticed by the team.

Either can comply. In the cloud you need to check where Bitrix24 keeps its data centres and sign its data processing agreement. On-Premise lets you decide the exact location, such as a server in Spain, at the price of maintaining it. We help you document either option in your records.

Yes, as soon as the portal holds personal data, and a CRM always does. Bitrix24 acts as a processor and the agreement has to be in place. We review the paperwork it provides, flag the points worth watching and tell you what to note in your records.

It is charged at €75 per hour + VAT, and a full review of a mid-sized portal usually takes a few hours. If you already have a Start, Business or Premium support plan with us, it can be covered there. Your company pays Bitrix24 for the licence itself.

Other work we do in this field

Full area overview
Service Bitrix24 implementation CRM, tasks and intranet shaped around how your team sells and works

Get your Bitrix24 plan reviewed

Tell us how many users you have, which modules you rely on and when your subscription runs out. We send back a recommendation with a cost comparison.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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