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Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · Artificial intelligence

AI training for teams

In most companies AI has already slipped in through the back door: someone in marketing writes with a free assistant, admin staff summarise contracts by pasting them into a website, and HR drafts job adverts the same way. Banning it rarely works, and leaving it unguided is risky. Our workshops show each department how to get value from the tools the company has approved, how to tell when an answer cannot be trusted and how to avoid exposing data that must stay in-house. They also help towards the AI literacy the European AI Act asks of organisations using these systems; your legal adviser can confirm what that means for you. Everything is delivered live over video call.

Send an enquiry Jump to what is included
By department
not one generic course for all
Your own cases
prepared with your team
Group size
6 to 15 people
Core module
one afternoon online

What falls within the scope of this service

Content shifts depending on who is in the virtual room. These are the blocks we mix for each group.

Pin down the details with one of our engineers

Basics without jargon

What a language model actually does, why it sounds convincing even when wrong and why the same question can produce different answers.

Admin and finance module

Summarising contracts, drafting replies to suppliers, reviewing spreadsheets, writing internal procedures. And where to keep it out: tax calculations or figures sent unchanged to a client.

Customer service and sales module

Draft replies in the house tone, sales scripts, digests of long conversations and preparation for client visits, always reviewed before sending.

Marketing and communications module

Ideas and first drafts, adapting copy for different channels, style checks. With care over image rights, customer data and claims that may later need backing up.

Verification

A checking routine for dates, amounts, names and legal references, practised in every module, because that is what prevents mishaps.

Data that is never shared

ID card and Social Security numbers, clinical records, payroll, customer lists, unpublished figures. What the GDPR says and what your company policy says.

Approved tools and usage policy

Practice with whatever your firm has authorised, such as Copilot in Microsoft 365 or Gemini in Google Workspace, and help writing a one-page usage policy.

How the engagement unfolds, one stage at a time

The core module lasts an afternoon. Department modules are split into two or three short sessions so there is time to practise in between.

01

Opening survey

Which tools are used, for what and with which doubts, so each group gets the right level.

02

Company cases

Together with your contact we pick real tasks from the department and remove personal data.

03

Live sessions

On Teams or Google Meet, with exercises on those cases and shared discussion of the results.

04

After the workshop

A quick-reference guide, a draft usage policy and a short Q&A session a few weeks later.

The danger is not that AI gets things wrong, but that nobody notices. Imagine an advisory firm sending a client a report that cites a binding ruling from the Spanish tax authority which does not exist: the text read beautifully and nobody checked the reference. In every workshop we spend more time on verification than on writing prompts, because that is what heads off this kind of embarrassment.

Common questions

No. All our training is online and live, which makes it easy to bring together people from different offices or working from home. Sessions can be recorded, with the group's consent, for anyone who missed them.

A computer with camera and microphone, access to the AI tool your company has approved and, ideally, a second screen to follow the session and practise at the same time.

Each participant receives a certificate of attendance listing content and duration, and the company gets a summary of who was trained in what. It is useful documentation, but whether it covers all your obligations is for your legal adviser to judge.

It is quoted per group, based on headcount, number of sessions and how much the cases need tailoring. Email sales@apply.es with the number of participants and departments and we will send a proposal within one working day. Individual sessions can also be charged at €75 per hour + VAT.

Other work we do in this field

Full area overview
Service AI implementation One genuine use case, a pilot backed by figures and AI inside the software you already run Service AI strategy Knowing what to do with AI, in which order, at what risk and for what budget Service Cloud infrastructure for AI Model and data in a closed environment, in data centres in Spain or the EU

Let us train your team

Tell us which departments are joining and which tasks they want to handle better. We will shape the programme around examples from your own work.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

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