Business Individuals Public sector
Remote IT help Help
Settle a company invoice SWIFT transfer or card payment Public sector: FACe and DIR3 Did this invoice come from us? Invoices and electronic invoicing
Español English
Send an enquiry
Services
Solutions
Prices
Training
About Apply
Contact
Send an enquiry
Browse the catalogue: 83 services
IT outsourcing Your IT department, based outside your office and reaching your systems remotely Managed IT support One team for workstations, Microsoft 365 and the server room, billed monthly IT helpdesk Colleagues log a problem from Teams, by mail or on the web portal Service desk A single front door, SLA-driven priorities and a report every month 24/7 IT support Round-the-clock engineers for platforms that cannot pause, Sundays and holidays included Plans: Start, Business, Premium Monthly support from €590 per month + VAT
Support plans and SLA A 4 h, 1 h or 15 min response depending on the plan, written into the contract Systems administration Accounts, hypervisors, file servers and infected PCs handled over a secure remote session IT infrastructure An honest look at what you run today, quicker systems and cloud-hosted desktops Networking and VoIP Checks of the office LAN and firewall, constant watch over links, and calls moved to Teams Cloud and hostingNew Rented VPS or bare metal, shop hosting, object storage and company mailboxes in European data centres Backup and restore Regular test restores, offsite copies and protection that ransomware cannot wipe
GDPR and personal data protection Processing records, processor agreements and technical measures under Spanish law Security policies and documentation Internal rules that hold up in an audit and against ENS or NIS2 Security tooling deployment Choosing the product, rolling it out and tuning its rules Infrastructure security A segmented network, a reviewed firewall and no forgotten open ports Application security Code review and releases that do not open fresh holes Data leak prevention (DLP) You decide which files may leave by email, USB stick or cloud share Database security Least privilege, encryption and a log of who queried what Web application firewall (WAF) A filter in front of your website, PrestaShop store and APIs Access control and endpoint security Two-factor sign-in, Intune and laptops managed end to end VPN and encryption Protected links for home workers and encrypted laptop drives Vulnerability scanning Scheduled scans and a patch list sorted from critical down Antivirus and EDR The attack is spotted and the affected machine is cut off from the network SOC monitoring Logs and alerts reviewed at any hour of the day System hardening Default settings tightened using CIS and CCN-STIC guides Secure use of AI Clear limits on what employees feed into ChatGPT, Gemini or Copilot
Websites and web apps Fifteen services, from a one-page site to a B2B portal, plus SEO, upkeep and clean-up once a site is hacked E-commerce and integrations Your shop wired to Holded or a3ERP, Amazon.es, Redsys and the courier of your choice Bitrix24 and intranet Set-up, migration and licensing of the Bitrix24 workspace Bespoke software Business applications, mobile apps and integrations written around how your company operates Software testing and QA Bugs, bottlenecks and weak spots found before your customers find them
Artificial intelligenceNew Practical AI projects, from picking a use case to coaching the people who will use it Data and analytics Clean records, one reporting database and supplier invoices captured without typing IT consulting and audit Independent second opinion on the IT roadmap and the way your applications connect Digital marketing Tracing each enquiry from first click to signed order, with the CRM doing the follow-up
Software and licences Genuine IDE, monitoring and admin utility subscriptions Training Live online courses for a whole department or for a single learner
Unsure where to begin? We inspect your setup from a distance and send back a written, ranked to-do list Request an IT check
See the 14 solutions
Data in the EU Email, files and applications hosted in data centres in Spain and the EU GDPR compliance Records, contracts and technical measures in order before the AEPD comes asking Remote and hybrid work Safe access to files and software from home, on the road or from another branch Downtime prevention Backups proven by restores, alerting, and a disaster runbook written ahead of time
Retail and e-commerce PrestaShop, Amazon.es, Redsys, Bizum and SEUR joined up in one flow Manufacturing ERP, plant network and servers kept under watch so the line keeps moving Healthcare and clinics Clinic management software, e-prescriptions and properly protected health data Construction Drawings, BIM models and tender documents reachable from site via the cloud Logistics and transport Warehouse software, connected carriers and a depot that keeps running Public institutions ENS, accessibility under RD 1112/2018 and invoices lodged through FACe
Small businesses A well-configured Microsoft 365 and support without hiring an IT person Mid-sized companies A written SLA for your servers, LAN and protection Large enterprises A dedicated team, short response times and regular reporting Multi-branch companies One IT standard across every office, run from a distance
None of these fits? Describe your situation and we will combine only the services you actually need Send an enquiry
About us Who we are and how a fully remote team works Payments How we bill, electronic invoices and when payment is due Contact Write to us, fill in the form or book a video call via Google Meet or Teams
Service · IT consulting and audit

Digital strategy

Take a components maker in Valladolid with sixty staff. It wants a second warehouse near Guadalajara, online sales into Portugal and a way out of an ERP nobody updates any more. Meanwhile its accountant warns that the invoicing software must comply with Verifactu, and a major customer has sent over a cybersecurity questionnaire. Every one of these arrives from a different direction and pulls on the same budget. A digital strategy lines them up: what happens this year, what waits until next, what gets dropped, each with a figure and a written reason.

Send an enquiry Jump to what is included
Remote
interviews and workshops by video
1 to 3 years
planning horizon
Budget
split by phase and line item
Written for
the managing director

What falls within the scope of this service

We start from how the company makes money and where it is heading. Products and platforms are picked last, once the problem they must solve is clear.

Pin down the details with one of our engineers

What is really there

Applications, licences, supplier contracts, integrations and, above all, every spot where somebody rekeys data between programs. Built up from interviews and remote review of configurations.

What each team says

Accounts, warehouse, sales and production tell us what wastes their time week after week. Their list seldom matches the one the IT lead carries around.

Spend that no longer pays

Microsoft 365 seats, SaaS subscriptions, cloud consumption, contractor hours. We sort what produces results from what is still paid out of habit.

Regulatory calendar

Verifactu and the invoicing systems regulation, B2B e-invoicing under the Crea y Crece law, GDPR and the processing register, whether NIS2 may reach your sector and, for public sector suppliers, ENS requirements.

Reasoned priorities

Each project gets a rating for payoff, expense and exposure, and the document states why it sits where it does in the sequence.

Public grants, carefully

Should Kit Digital or Kit Consulting from Red.es be on your radar, the plan clarifies what you would actually request. Those grants run through registered agents and advisers; Apply is not one of them and does not handle subsidies.

Roadmap and presentation

A one-to-three-year document in phases, each carrying its cost and a go or no-go moment, worded so the board can decide without a translator in the room.

How the engagement unfolds, one stage at a time

We agree the length of the engagement before starting; it scales with headcount and how many teams are involved. Every session takes place on Teams or Google Meet.

01

Learn the business

How revenue comes in, which plans the owners have for the coming couple of years and what currently holds growth back. Technology is kept in the background on purpose.

02

Gather evidence

Systems review, an inventory of licences and contracts, and a private conversation with every department head.

03

Weigh it up

Frustrations reported by staff are compared with what the systems actually do, and we estimate the gain from each change and the price of doing nothing.

04

Present and refine

A session with the directors, discussion, then amendments. The final version is a working document rather than a brochure.

Most firms are paying for technology nobody touches. Microsoft 365 accounts for people who left months ago, two project tools duplicating each other across adjoining teams, an ERP module paid for “for later” that was never activated. Clawing that back often funds phase one of the roadmap with no extra budget at all.

Common questions

A smaller firm simply gets a thinner document. The decisions are identical in kind: purchases, sequence, cost. For a company of twenty the usual topics are picking or replacing business software, putting Microsoft 365 in order and preparing invoicing for Verifactu.

Every department head, plus the person holding the budget. Write a roadmap with only your IT contact and it may be correct on paper yet blind to how the company earns its living.

No. Apply is neither a registered digitalisation agent nor a registered digital adviser, so we cannot process those grants or promise you will receive one. If they interest you, read the current rules on the Red.es website. What our plan does is let you walk into that conversation knowing what you need.

Yes, if the evidence points there, even when the root problem is process or organisation and no software is to blame. Hearing it early is cheaper than buying a product that leaves the underlying issue untouched.

Not at all. The roadmap is yours to deliver with your current provider, your own staff or us. Estimates use market prices, not our rate card. Our own time is billed at €75 per hour + VAT or as a fixed fee.

Other work we do in this field

Full area overview
Service Systems and architecture review Outside assessment of design, code quality and technical debt

Ask for a costed systems roadmap

Say which concern comes first for you: spending, speed of change or exposure to risk. We reply with a suggested approach and a realistic timescale.

Hours
Monday to Friday, 9:00-18:00 Spanish time (CET), answers within a working day
Meetings
Video calls via Google Meet or Teams

This site only stores the cookies it needs to work and to remember your chosen city. No advertising or tracking cookies are set. See our privacy policy for the details.